Anyue County Market Supervision Bureau and the County Consumer Council held the Administrative Executive Conference of Consumer Complaint Information Publicity of Consumption Complaint Information in the first half of 2022

Recently, the Anyue County Market Supervision and Administration Bureau and the County Consumer Consumer Council held an administrative interview with 10 operators who had more consumer complaints in the first half of the year in the first half of 2022.

The meeting notified the reporting of consumer complaints in the first half of 2022. In response to large commercial supermarkets, gym, foot bath, online stores, etc., it analyzed the hot spots and reasons and reasons existing in consumer complaints in various industries. It also conveyed the spirit of relevant documents on the publicity of consumer complaints. At the same time, food circulation stocks, food production stocks, markets and contract supervision stocks, and consumer protection stocks organized the "Food Safety Law", "Measures for the Diversion of Contracting illegal Behavior Supervision", "Conditioning Law" and other laws and regulations on the problems existing in consumer complaints. Part of the terms.

The meeting requested that operating households should strictly implement the main responsibility of the enterprise, strive to improve the quality of enterprise products and services, actively resolve consumer conflicts and disputes, and establish a harmonious and stable consumption environment. The Secretary -General of the County Consumer Council pointed out that the participating enterprises are both operators and consumers. They need to think in other places. Be sure to operate with integrity and establish a positive and feasible consumer rights protection mechanism. Essence

The person in charge of the company has said that they must actively find the problems of the existence of the enterprise, carefully implement the rectification measures in accordance with the spirit of the meeting, strengthen the training of enterprise employee, establish an effective consumption processing mechanism, improve the quality of enterprise products and services, effectively maintain consumers Legal rights and interests. (Zhou Chunhua Chen Yan reporter Cheng Boquan)

- END -