Beijing Changping: The upgrading of social governance in the rule of law in the rule of law

In Changping District, northwest of Beijing, Tiantong Garden, the largest community in Asia, is located in the same position as Huilongguan, which is similar to the "return to heaven", and was once the pain point area of ​​Beijing's urban governance. At the same time, Changping District is a typical urban -rural junction area. The flowing population significantly exceeds the resident population. The complex district conditions test the wisdom of social governance in Changping District.

Xue Chunjiang, member of the Standing Committee of the Changping District Party Committee and Secretary of the Political and Legal Committee, told the reporter of the Daily of the rule of law that as a pilot area for social governance innovation in the city, Changping District insisted on optimizing the rule of law services as a grasp and guarantee, continuously innovating service methods, improving service quality, helping to promote the quality The level of construction of Ping'an Changping has been further improved.

Promote the optimization of rule of law services

A few days ago, Mr. Liu just walked into the household registration hall of the Changping Public Security Branch, and the guide in the ribbon greeted him, actively asked about the business he wanted to handle, and guided it to the relevant area. "This time, the consultation experience is really good. The guide and the salesperson are warm and patient, and my questions are explained very clearly." Mr. Liu said that he really felt the attitude of serving the public for the public.

According to the person in charge of the population management and grass -roots brigade of Changping Public Security Bureau, in the process of implementing the "decentralization of service" policy requirements, the Changping Branch Innovation and Establishing "Public Opinion Studio" is not only received by the principle of "three -meter smile, one meter greeting" principle. For the masses, they also regulated professionals to return to the staff at the proportion of 60%of the window business on the day, solicit opinions, and actively respond to the new needs of the masses and new expectations.

"Public Opinion Awareness Studio", "Emotional Mediation Room", "Anju Diagnosis and Treatment" ... A number of special service brands have continued to emerge in Changping District in recent years.

Xue Chunjiang told reporters that Changping District has grasped the people and the people, and worked hard to optimize the service process and service channels on the basis of expanding service positions.

In September 2019, in response to the actual situation of the "return to heaven" population and a large amount of legal services, the public legal services in the east of Tiantong Yuanxiakou Town were put into use. When the professional teams followed, the "return to the sky" people enjoyed the intimate service of the house, and the sense of gain, happiness, and security increased significantly.

Today, the two district -level public legal service points centers, 7 town -level public legal service stations, and 125 village public legal service rooms in Changping District have woven the "return to heaven" public legal service network; 15 car drivers The business is included in the "one -stop office" of the territorial police station, and the door to the households and re -certification can also be handled; online services such as filing, opening, and payment are allowed to feel that "doing things is no longer difficult" in the "online office", political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, political and legal, and political and legal, and political and legal. The service level has improved significantly with the implementation of benefiting people's services after another.

The rule of law service objects accurate

On the morning of May 27th, the online lecture of “safe use of mobile phones and preventing network fraud” organized by the Changping District Civil Affairs Bureau United District Party Committee Network Information Office once again covered more than 10,000 elderly people and staff of more than 10,000 elderly institutions in the region.

The reporter learned that in response to the high -risk group of telecommunications network fraud in the elderly, Changping District has specially produced anti -fraud products such as comics and videos that are easy to understand. The circle of friends, etc., propaganda, and jointly build a anti -fraud barrier for the elderly.

"'Thousands of things, in the final analysis, are millions of households'. In the exploration of urban social governance, we strive to respond to the diversified legal service needs of different social groups and strive to achieve precise policies." Xue Chunjiang Jiangjiang Say.

It is understood that around the "precision" goal, Changping District made a special anti -fraud center aiming at the elderly group, set up 23 discouraged rooms and more than 1,400 propaganda teams to warn more than 1.5 million people and stop paying 480 million yuan; targeting difficulties for difficulties; targeting difficulties; Groups, legal aid agencies at all levels in the region insist on "supporting support, supporting the assistance", and providing a total of more than 68,000 consultations; for mobile personnel, the district innovatively created 99 "residence station" to "make appointments to check in -verification ratio The closed -loop management model of accommodation registration -information push "provides high -quality and efficient legal services for the mobile population.

Maximize the quality and efficiency of the rule of law service

"In order to maximize the quality and efficiency of the rule of law, we must persist in planning, continuously innovate and build a new pattern of complaint governance, and solve all kinds of contradictions and disputes in sprouting." In the process of social governance exploration in Changping District The key link of service quality and efficiency.

The reporter learned that focusing on the prevention and resolution of conflicts and disputes in the grassroots level, Changping District gives full play to the role of the grassroots comprehensive governance center. Village staff and psychologists and other resources have changed from "fighting" to "team combat". On this basis, relying on the dual channels of "hotline+mesh", promoting the collection activities such as social conditions and public opinion, "micro -recommendation" and "golden ideas", unblocking the masses' demands to express channels, and timely discovering hidden dangers and conflict risk points.

As early as 2015, in order to better serve the "return to heaven", the Changping District People's Court established a youth judges community service team to open the "Night Court".To this day, this service team has established a number of "community judge workstations" in the "return to heaven" to build a multi -party governance platform for the people's court, judicial office, grassroots people's mediation organizations, and community neighborhood committees.The first "gatekeeper" in the jurisdiction.Xue Chunjiang said that to promote the modernization of the national governance system and governance capacity, it is inseparable from the continuous improvement of the core capabilities of the social governance of the city.The issue of items helps improve the overall level of social governance in Changping District.

Source "Rule of Law Daily" Huang Jie

- END -