High -efficiency service winning praise to help the company get the banner

High -efficiency service winning praise to help the company get the banner

Zhao Ting

"Thanks to the national policy, thank the Shanghe Rural Commercial Bank for their support, otherwise our company will not develop so well." On July 20, a wood industry Co., Ltd., Shandong Construction and Development Co., Ltd., and a new material factory in Jinan The main person in charge of the three companies came to Shandong Shanghe Rural Commercial Bank to send a banner printed with "heart -based enterprise services, good rescue and difficult efficiency", and expressed credit funding support and financial services for Shanghe Rural Commercial Bank The most sincere thanks.

The three companies are located in Sun Ji Town, Shanghe County, and are engaged in the production and sales of building templates, municipal engineering and refractory materials. In 2021, the three companies were under great pressure caused by the epidemic, which caused a heavy difficulty in resumption of work, problems with the data chain, and production links such as material supply and product processing. After the Shanghe Rural Commercial Bank learned about this, according to the Shandong Provincial Federation and Jinan Office to support the deployment of the re -production and re -production work of the enterprise, the small and micro enterprise relief assistance policies were launched in a timely manner, providing on -site services for enterprises. , Shanghe Rural Commercial Bank handled 12 million yuan of "mobile fund loans" for three companies. With the support of the funds, the three companies purchased raw materials to ensure normal operation.

Shanghe Rural Commercial Bank actively implemented the work deployment of the Provincial Federation and Office, focusing on the innovation of credit products, improvement of service quality, and control of loan costs to escort the development of the real economy with efficient service. As of the end of June, the balance of various loans was 6.75 billion yuan, an increase of 338 million yuan from the beginning of the year; physical loans were 5.46 billion yuan, an increase of 240 million yuan from the beginning of the year.

Focus on the innovation of credit products and meet the needs of individuality. This behavior enterprise creates exclusive loan products. In response to the characteristics of small and micro enterprises in the small and micro enterprises in the jurisdiction, we will focus on innovating and developing characteristic credit products, and launching special credit products such as "Ji Hae-Loan Loan", which effectively solves the problem of financing difficulties; Improve policy benefits, and innovate inclusive small WeChat loans such as "inclusive small and WeChat" and "first loan" such as private and small and micro enterprises with outstanding main business and good credit. Credit loan support of a certain amount; continuously enhance high -quality services, continuously implement a series of projects such as "increasing household expansion" and "non -sensing credit" to guide enterprises to make good use of, sufficient, and active various preferential policies.

Focus on the cost control of loans and implement the relief policy. The bank effectively reduces financing costs, combines the use of branch agricultural tricle small reinforcement loans and "Lugu Hui agricultural loan" interest rate preferential policies, vigorously reduce the financing costs of small and micro enterprises, and ensure that customers can enjoy the policy dividends to the maximum extent; implement extension of repayment of interest rate payment interest rates , Small and micro enterprises that meet the renewal conditions of the exhibition period are preferential to handle the renewal or exhibition period, and actively "reduce the cost of paying" to reduce the cost of corporate financing; open up the channel for loan, vigorously promote channel loan services for WeChat public accounts, Shandong Rongxin APP and other channel , Continue to improve the convenience of customer loan application, establish a customer service center and loan service liaison system, announce the special telephones of the bank loan consultation consultation from all walks of life, conduct special training for business marketing and financial services to customer service personnel, and comprehensively improve the quality and efficiency of credit services and efficiency Essence

Focus on the improvement of service quality and continuously optimize the business environment. The bank fully carried out online loan models, and the financing demand of small and micro enterprises during the epidemic increased the online business processing efforts, carried out business docking through online and mobile phones, and gave full play to the advantages of the online service of Rural Commercial Bank; established On the basis of a comprehensive visit to understanding the funding needs of small and micro enterprises in the county, the special financial counseling team establishes a "financial counseling team". The customer manager dispatched enterprises as a "financial counselor" to establish a work ledger and cultivated files. Personalized financial counseling to enterprises is targeted.

In the next step, Shanghe Rural Commercial Bank will actively implement the work deployment of the provincial federations and offices, comprehensively visit enterprises within its jurisdiction, fully open up the application for loan, newly introduced relevant measures, improve the quality of service, and continuously deepen small and micro enterprises Financial services help stabilize the economic market and keep the market's main body for employment with actual actions, adding new vitality and vitality to small and micro enterprises.

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