Red property work mechanism to crack the problem of governance of old communities
Author:In Donggang Time:2022.07.31
□ Bai Lu Xiao Qian's Rizhao Street currently has 344 communities, including 233 old communities. In order to change the problem of lack of infrastructure lag and lack of management, there are many old communities, many elderly people and migrant population, problems and contradictions and disputes, and difficulty in region governance, this year The incision, guided by the needs of the masses, innovated the "13th Five -Five" working mechanism, grasped planning, expanding coverage, fasting, and quality improvement effects. New path of old community governance.
"A core" leads the high -level coordinating planning
The work concept of "people -centered" in Rizhao Street, highlighting the overall design of party building leading property service management, and establishing a red property promotion system with a linkage between up and down.
Implement the traction of the secretary project, cover the property management of the old community as the secretary of the street party work committee to grasp the grass -roots party building breakthrough project, set up the leading group of the red property construction work of the old community, and set up a work specialty for community, property, urban management, sanitation and other departments to participate Class, deputy director of the full -time property office; holding a promotion meeting of red property construction, clarifying the annual red property construction tasks, and division of labor collaboration and strong promotion.
Perform training and learning energy, adhere to the classification of benchmarking, organize community secretaries to study red property in Weifang and Weihai; to resettle the community of demolition, organize the village party branch secretary to learn the official mountain red property model; In the special training course, more than 200 people with more than 200 property managers and director of the industry committee were trained to promote the "dual improvement" of property services and management in the community.
Promote the three -level linkage gathering force, set up a community of red property party establishment community, set up the temporary party branch of the old community renovation project, and hold a joint meeting every quarter. "Members and members of the industry committee served as the supervisor of the property enterprise. The person in charge of the qualified property enterprise and the members of the owner committee served as a community part -time member, set up 80 functional grid party branches, 201 party groups, monthly joint negotiations and negotiations Solve the problem and activate the end.
"Three models" explore the coverage of local conditions
Adhere to the problem -oriented, focus on effective coverage, and explore the new red property model of the old community that conforms to the characteristics of the streets, which meets the characteristics of the street characteristics, so that 98 "three -no" communities are managed.
Since March, Rizhao Street has piloted the "Community+Smart Property" model in the Furong Community. There is no "community. During the experience period, the property company relies on high -quality services, and adopts a combination of liquid security, area cleaning and intelligent identification. Community.
Cooperate with Xindonggang Home and Property to explore the implementation of the "community+state -owned enterprise custody" model. The whole street is divided into four major areas. Each area clearly clarifies one project manager. Property coordinators adopt a direct way to enter, and implement the model of "Enterprise Investment+Low Tolls+Taste before Buying", and provide basic property services according to the needs of residents. 43 "three -no" communities have been custody, which not only improves the infrastructure, but also solves the trouble of residents.
For old communities without property services, fewer residents, and strong willingness to autonomy, try to implement the "community+owner self -control" model, guide the community to establish a industry committee, and under the leadership of the community party organization, implement owners' autonomy and property self -management self -management , Exploring the paid model, the business committee crowdfunded funds to purchase cleaning, order maintenance, maintenance and other services. The community leads monthly statistical order maintenance, cleaning, greening, public maintenance and other conditions and expenditures, and regularly publicized the list. There are now 29 "three -no" communities to realize autonomy management, and the appearance of the community is refreshing.
"Four Steps Implementation" Promote the "Selection of Outstanding Dormation" fast formation
The industry committee is established as a key move for the construction of red property, and four steps are implemented in order to plan, select backbones, excellent processes, and detailed organizations.
Throughout the planning plan, the streets of the streets were summoned to set up the special committee of the special research industry of the conference to integrate the same property management area and bungalow area. The roadmap and plan that will be formed will be promoted according to the "map". Fully find out to choose good people. According to the roadmap and task targets, the communities are conducted in detail in various communities to comprehensively understand and master the situation of the community. People and organize the launch of the masses to actively participate to lay the foundation for subsequent formation. Promote the excellent process, study the formation process of the owner committee, and under the premise of compliance with the legal premise, fully consider the actual situation, optimize the establishment of the industry committee to 6 links, 24 days, and the community control optimization process lists the previous and second half of the year. Steady for the community plan, steadily advanced. Strict implementation of detailed organizations, strictly implement the election procedures in each community, promote closely in accordance with laws and regulations, and do a good job in the preparatory group meeting, discussion rules, candidates joint review, publicity, and owners' conference. There are 67 committees and a total of 149, accounting for 51%of the total urban communities, and a total of 1,453 members of the industry committee have been generated throughout the street, which has become an important force for grassroots governance.
The "five mechanisms" empower and standardize the operation and quality effects through the party organization, participate in the number of multiple parties, and regularly assessment, and change the "single fighting" of community properties into "co -construction and sharing".
Improve the three -party linkage mechanism. Establish 9 systems of three parties to the community, property, and industry committee under the leadership of the party organization, invite the property project manager and director of the industry committee to attend the community party building joint meeting, grid council, community staff to attend the work of the property company and the industry committee Congress meetings, regularly touch demand and solve problems. This year, more than 210 problems such as the setting of charging pile settings, drying areas, and transformation projects have been negotiated this year.
Improve the joint construction mechanism. Set up a property window in the qualified community party and mass service centers to provide residents with "comprehensive" services; adopt an existing property housing to improve a batch, a batch of idle housing for old communities, and a batch of combinations of units for housing borrowing a batch of combinations , Have successively built 132 grid party and mass posts and communities of the Pearl grid, the Health Bureau Community, and the Communist Party of China to carry out more than 600 cultural propaganda and benefit people activities to send activities and services to residents.
Improve the education mobilization mechanism. Relying on activities such as "law into the community", widely publicize the relevant regulations and policies such as the Civil Code, and enhance the recognition of the residents of the community and the relevant laws and regulations related to property charges; comprehensively use education, systems, rewards and other means Residents and property companies have a convention of community, and the three parties jointly set up points to exchange supermarkets to guide residents to actively participate in community affairs.
Improve the whistle to the mechanism. Incorporate the "red property" into the list of "dual registered" projects, and on -the -job party members participate in more than 10,000 people; community properties and grid party branches normalize volunteer service teams to provide residents with obliges to repair home appliances, free haircuts and other services; for the community The problems that cannot be solved, through the "blowing whistle" mechanism, introduce the functional department participation, promote the sinking of law enforcement forces, solve more than 700 problems such as waterproofing and Rong'an Plaza elevators, and the property complaint rate decreases by 8%.
Improve the assessment and evaluation mechanism. Give play to the "command stick" role, introduce the "Measures for the Management of Urban Community Management", and use the property coverage and the establishment of the industry committee as an important part of the assessment of the urban community; formulate the "Measures for Star Management Evaluation of Property Service Community" Evaluation system, adopting daily management, quarterly assessment, and star assessment at the end of the year, a full coverage assessment evaluation was conducted in June to report the top 10 property projects in praise. Service overall improvement.
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