Huimin County Da Nian Chen Town: Help "microservices" entrust the people to "big happiness"

Huimin Rong Media (Zhang Yue) On July 15, 2021, Huimin County Village (Party and Mass Service Center) helped office launching ceremony was held in Chen Town in Da Nian, and the help of the office was officially launched. Over the past year, the Great Year Chen Town started from the needs of the masses' "small and slight" needs, and did a good job of "the work of the people's livelihood and the help of government services", and used the "micro -service" to support the "big happiness" of the people.

Based on the "micro system" as the starting point, the starting point is planned to help the agency work. Innovate the "Town-Party and Mass Service Center-Natural Village" three-level ganging system, relying on the town convenience service center, integrate 12 departments forces, set up a special set of convenience services for the convenience of the convenience service office 59 specific matters. With the Party and Mass Service Center as the main body, the six party branch secretaries are the first responsible person in the area of ​​the district to help the office, responsible for integrating the work force of the village under its jurisdiction, and undertaking the work office of the district. Based on the village ganging agent, the 83 village -level gang -level agents are selected to comply with the principle of "voluntary entrustment, efficient and convenient", and provide the masses with full -process and personalized help office services to achieve the masses "asking for some answers, sleepy, sleepy There are help and need to be given. " A total of more than 13,000 helped office services are provided. Relying on the town's help office platform, the collection of the town's helper office staff, turning the "small affairs" of a village into a "big event" of a town, accumulated more than 4,000 "micro -demand" of the masses, and answered more than 6,000 confusion.

Taking the "micro -incident" as the foothold, high standards promote the help of the office. Facing the status quo of the elderly in the village and far away, in the work of residents' endowment insurance, give full play to the role of helping agents, and the help office agents can collect and pay. More than 500 people are collected on behalf of them; there is a problem of bias based on some people's free time and office hours of work departments, and grasp the "time difference" of helping the agency service to help the masses make up more than 50 household registrations such as ID cards and hukou books. Special groups such as the disabled people move forward the service window forward, and the help of the agent will be used to serve for more than 30 children's rewards for more than 30 times, and more than 10 subsidies for the elderly in economic difficulties. It is more than 60 times for the proof -to -hand office service and the relationship between party organizations has been transferred more than 10 times.

With the goal of "micro -improvement", the standardization level of the help office is improved by multiple angles. In August 2021, the first training meeting of the first phase of the Grand Chen Town was held at the Guokou Party Mass Service Center. At the meeting, the service principles, service quality, and behavioral specifications were emphasized, and the work permit and work account was issued on the spot. As of now, the training conference on agency agency has been carried out for eight periods, and the full coverage of the training of the helpers has been achieved. At the same time, in order to further improve the degree of standardization, the publicity list, list of matters and helpers of the public service office of 83 natural villages to publicize the convenience service office, and publish it through the WeChat public account of the town. Improve the electronics and paper version of the 83 natural villages to help the office, and record the residential population, party member information, poor household information, and help office accounts for each village. In February 2022, in order to further improve the standardization level of the Gang Office, a conference on convenience service mobilization was held to further emphasize the filling of accounting and daily management, and the standardization level of the help of the office was greatly improved. In July 2022, as a pilot unit in the city, he actively strived to create a "benchmark" unit to achieve dual improvement of software and hardware.

Taking the "micro brand" as the highlight, it is a full -scale condense to help the office. The United Town Police Station, Rural Commercial Bank, and Power Supply Office explore the establishment of a united party for the help office to create the three major brands of the "Police Office", "Financial Gang Office" and "Rainbow Gang Office" to enhance the quality and efficiency of convenience services. Business linkage, 9 police gangs, 15 financial helpers, and 12 Rainbow helpers, 26 business information, establish 15 financial service stations, rely on the town convenience service service office system and help office platform. 70 person -time households, 10 financial night schools, more than 1,100 financial night schools, more than 1,100 financial night schools, and more than 450 people. Working merchants, in response to poppy inspection, anti -telecommunications fraud, corporate resumption of labor and other issues, held four seminars and discussed 7 problems. In the anti -telecommunications fraud work, give full play to the role of the "three gangs", dispatched more than 8,300 village -level helpers, more than 1,200 financial helpers, more than 780 police officers, and more than 1,000 Rainbow helpers to publicize prevention and prevention Electricity knowledge and improve the awareness of anti -fraud. During the resumption of work and re -production, more than 80 enterprises helped office agents, more than 50 financial helpers, and more than 30 Rainbow helpers to provide enterprises with on -site services, online reconciliation, and hidden dangers of power consumption. , Reap up the company in a short period of time.

Guided by "micro -promotion", the three -dimensional display of the new style of the office. In September 2021, more than 10 gang -agent officers went to the most popular merchant village to carry out the theme activities of "Helping to Office" to help the heart "theme activities. In December 2021, the "Excellent Case Exhibition of the Outstanding Cases of the Gang of the Great Year of the Year" was launched to commend the outstanding helper agency. Shooting the promotional video period 3 to fully publicize the work of the office, the online help and the "police help office". In 2022, innovative publicity media, founded the e -book "Taoxiang Gang's Office", and exhibited the experience and practices and outstanding deeds at work. Currently, 15 issues are published. Select 26 "quarters of the quarter" and commend the whole town to create a good working atmosphere in the town. Writing 59 publicity drafts, of which 5 times were adopted by provincial media, 34 times were adopted by municipal media, 47 times were adopted by county -level media, and town -level media were adopted 59 times. Among them, "Huimin County Diannian Chen Town Innovation Gang Office's agency mechanism, realized the" zero distance "of the people" by the people, was adopted by Binzhou Municipal Affairs Information (Leaders Reference 100). "The application for the results of the department, the Grand Chen Town's help office work also displayed the outstanding brand achievements of the cadre style construction in the county due to a solid work style. Chunhua Qiu Shi, the old things are rich! In the second half of the year, Da Nian Chenzhen will continue to pay attention to the "micro demand" of the masses through various activities, and work hard on service quality; through standardized daily management, continue to improve the level of business, work on the "benchmark type" to create up and down; by shooting a series of shooting series; Propaganda videos continue to improve the effectiveness of publicity and work hard in the three major brands.

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