Beautiful and stingy!Excellent soldier flower transforms into the subway "plum red"

The Yangtze River Daily Da Wuhan client July 31st "You give me the vegetable basket, I come upstairs and go up the elevator slowly." At 9 am on July 30, Wuhan Metro Line 1 Pier Tan Park Station The passenger duty clerk Song Manni locks a faltering elderly passenger. She took the old man's vegetable basket on her left hand and helped the elderly on her right hand to take the elevator safely. One minute later, when she returned to the station hall, she helped another old man goes downstairs and out of the station. The busy "post -95" subway employee was once a beautiful and beautiful soldier.

Song Manni was on duty on the platform. Correspondent production Qi Dou Photo

Excellent soldier flower transformed into the subway "plum red", becoming the station "Ji Zan Wang"

During the service of Song Mani.

"When I was a child, I carried the text of Hua Mulan's army. I grew up in Mulan's hometown. Active registration should be enlisted. After rigorous tests, Song Mani put on green military uniforms and became a communications female soldier.

During the service of the army, Song Miani quickly stood out from the same batches of female soldiers, won all -around pacesetters in the skill competition, became the deputy squad leader in the second year, and was named an excellent soldier. Song Manni said: "The requirements of the military camp have strict requirements. I overcome the two qi and engraved the awareness of discipline and rules into the bones." After retiring, the university studies were completed. Stimulate yourself as a motto.

Take off the green military uniform and switch to "plum red". In 2019, she joined Wuhan Metro as a passenger service staff. The Wharf Tan Park Station is the transfer station of Line 1 and Line 6. It is close to the Piantan Cultural Site Park. There is also a Hanchuan Intercity Bus Station outside the entrance. Office workers, elderly passengers, and large -piece luggage passengers continue to exchanges. Song Mani always "captured" the passengers who needed help for the first time. When she met the elderly passengers, she took the initiative to help. In the face of the tourist "second -changing" tour guide, she recommended to the passengers to recommend attractions.

It was this detailed service that Song Miani has been "liked" many times. In the first half of the year, she received 24 passengers' praise letters and was called "Ji Zan Wang" by colleagues.

Heart service to explore the "three more" work methods

Song Manni helped passengers to point the way. Correspondent production Qi Dou Photo

"Being low -key, doing things high -profile, working hard, duty, and duty, willing to suffer and be willing to dedicate." Song Manni said that the troops cultivated her spirit of tenacity and never giving up.

After joining the Wuhan Metro, Song Manni practiced business skills based on his post and won the first prize of the company's skills competition for three years. In the hot summer, she always brings a tissue on her body to prepare for passengers. She will always bring a few sugar on her body all year round to help hypoglycemia passengers.

Song Manni Remember all transfer stations and important stations, and recommend the optimal route according to the "fastest reach" or "minimum walking distance" method. She used a break to "take a walk" around the station to find out facilities and venues around the station to accurately point the way for passengers.

After several years of work, Song Manni explored the "three more" working methods, that is, ask one more, and give accurate answers when you understand the needs of passengers; say more, to treat passengers enthusiastically and patiently until they fully understand; look more; look more. At a glance, helping special passengers must confirm the safety before ending the assistance. This method has also been praised by colleagues and passengers from station stations.

(Yangjiang Daily reporter Tao Changning correspondent Li Dan Zhang Ke)

【Edit: Zhang Jing】

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