Eastern Airlines's latest response!

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On June 16, Oriental Airlines issued an announcement on its Weibo that the company was concerned about the online information of MU6395 Chengdu Tianfu -Taiyuan Wusu flight on June 13. After verification, the information on the Internet is not true.

Flight MU6395 on June 13, planned to take off at 9:15, and plan to land at 11:20. At 8:22 on the day, three peer passengers arrived at the counter. Two of them were reported at 10:00 on June 10th at 10:00 on the Nuclear acidic acid (72 hours of oversized planning). The planned landing time was 48 hours), and the report expired. On the 12th, the new nucleic acid did not results. It did not meet the local epidemic prevention and control regulations, and there was a risk of travel. The three passengers insisted on asking for actions together, and the on -site staff actively provided the passengers with services such as pre -duty machines and query report results.

At 8:52, querying the results of nucleic acid testing, the staff quickly guided passengers to pass the security check -up. Due to the long boarding port, when the aircraft arrived at 9:06, the aircraft had closed the door according to the safety management regulations and could not be reopened. On -site managers patiently did a good job of communication and interpretation, arranged for the guests' room for rest, and changed to the MU5642 flight at 12:05 on the day of the day.

Oriental Airlines said that the company will continue to do a good job of authenticity services while cooperating with the disease control department, providing passengers with a safe, convenient and comfortable travel experience for passengers. Essence

Earlier reports:

The nucleic acid report was rejected 3 minutes after the expiration? China Eastern Airlines Customer Service response

"I have 3 minutes away. The state stipulates that letting you take time 1 minute and 1 second to time?" Date, a man could not board the plane for 3 minutes due to the 48 -hour nucleic acid test report. The video of the land service staff uploaded the Internet and believed that they could not board the plane. It was too rigid.

"The regulations are too rigid, how can the plane be later calculated?", "It should be prepared for the time in advance", "The nucleic acid at the airport is still effective, it will expire when boarding the plane, it is miserable!", "Now the nucleic acid is released The results of the result are unstable, and the 48 hours are really short "... Netizens have left messages.

What is the time for the time of the nucleic acid negative certificate? How to calculate? Is 48 hours enough?

"Passenger boarding must hold a 48 -hour nucleic acid detection negative certificate. 48 hours are from passenger nucleic acid detection and sampling time to flight landing time. Because flight delays cause nucleic acid detection time for more than 48 hours, it is also impossible to board the plane." Oriental Airlines customers work work According to personnel, the current calculation of 48 -hour nucleic acid detection negative certification time for passengers in Beijing and Shanghai is from the samples of passengers to the landing of flights. Other local policies and specific flights are required. Passengers can consult Oriental Airlines customer service staff before travel.

"Please have the preparations for passengers in Shanghai to enter (return) Chengdu plan in advance. Before travel, we must understand the local epidemic prevention policy in advance, and take the latest prevention and control requirements issued by the relevant departments." On June 14, the Oriental Airlines website issued it. The third time this year's warm reminder to remind passengers from Shanghai to Chengdu to pay attention to the latest epidemic prevention and control requirements.

Eastern Airlines Website Notice Announcement

In the notice of the Oriental Airlines website on June 14th, passengers from Shanghai took the opportunity to Sichuan Chengdu Shuangliu International Airport and Chengdu Tianfu International Airport. In addition to holding 48 hours of nucleic acid detection negative proof, it must also provide antigen detection negative proof within 24 hours. Essence If nucleic acid detection negative proof is within 24 hours, antigen detection can be performed.

All passengers flying to Chengdu (except for immigration personnel), from June 10, 2022, 48 -hour kernel acid test negative proof, checking health code and communications card must be provided before boarding. However, the reporter noticed that the notice of the notice did not indicate that the nucleic acid detection negative proof of the valid start time and deadline was determined.

Nucleic acids within 72 hours can find potential infections, reducing the burden on residents

The reporter noticed that Shanghai, Shenyang, Liaoning, Beijing and other places have successively adjusted the effective time of nucleic acid detection negative certificates from 48 hours to 72 hours.

Li Ang, deputy director of the Beijing Municipal Health and Health Commission, explained at a press conference held by the State Council's joint prevention and control mechanism on June 9th that it was adjusted to 72 hours. The detection of nucleic acid within 72 hours can find potential infections; on the other hand, it is also to reduce the frequency of resident nucleic acid detection, minimize the burden of epidemic prevention and control measures to residents, and minimize the impact on normal production and living order. According to the Beijing epidemic prevention and control requirements, starting from June 6, all personnel entering the airport terminal must hold a 72 -hour kernel acid test negative certificate; Beijing Health Bao scan code green code; through body temperature testing. However, if the passenger who is away from Beijing still needs to provide a 48 -hour kernel detection negative certificate.

On May 27th, according to Hangzhou Xiaoshan International Airport, all personnel entering the airport terminal must actively present the 72 -hour kernel test certificate, health code and itinerary card. For all passengers who have taken the opportunity to come to Hangzhou, they still need to provide negative certificates of kernel acid detection in Hangzhou (flight plan to arrive in Hangzhou).

According to Wuhan Tianhe Airport, it is currently required to show a 48 -hour nucleic acid negative certificate. If you only pick up relatives and friends, you need 72 hours of nucleic acid negative proof.

After the passengers buy a ticket, on the one hand, the detailed epidemic prevention requirements should be learned in a timely manner, the latest epidemic prevention policy of the aircraft landing destination, and planning travel according to the latest epidemic prevention requirements. On the other hand, it also urged all airlines to detailed the standards for the effective start time and deadline of nucleic acid testing negatives in the daily notice announcement of the website to avoid passengers from missing the boarding time because they did not understand the latest epidemic prevention requirements.

Source: People's Daily Client, Beijing Daily Client

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