Government service re -efforts to develop business environment more optimize the construction of the smart government service system for the continuous promotion of the city customs area

In accordance with the overall idea of ​​"the upper reaches of the Northwest, the city is in front of the city, and fights as the vanguard", he insists on deepening the reform of the "decentralization of management" and optimizing the business environment. The combination of decentralization and optimization services will focus on improving the standardization and convenience level of government services, and continuously enhance the satisfaction and gain of the masses and enterprises.

Continue to promote the efficiency of online services

In accordance with the requirements of "claiming and claiming", complete the claim and compilation of 1200 matters. Continue to promote the reform of the "decentralization service", simplify the process of doing things, and streamline the requirements. The time limit reduction ratio reached 69.68%. Do a good job in the construction of the pilot area of ​​"one thing at a time", and cooperate with the provincial level from the provincial level from the establishment of the enterprise to cancellation, the individual from birth to behind, and sort out the combination of cross -department and cross -level government service package matters. , Detailed service guidelines, set up 15 "special windows" in the government service center, introduce EMS express, apply for approval of non -meeting application for online application, offline all -round handling, result mailing and submission of results. Effectively improve the efficiency of cross -regional running.

Continue to promote the humanization of services

Continue to do a good job of the relevant work of the province's digital government construction comprehensive application area, carry out step -type internal renovation and system construction of the digital government operation command center, and take the lead in completing the connection of the information resource catalog and the new version of Gansu Provincial Government Service Network Guanzi Station, Guanzi Station, and Ganzi Station, Ganzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Guanzi Station, Ganzi Station, Guanzi Station, Guanzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, and Guanzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station, Ganzi Station. Acceptance of the centers and administrative approval systems of the central system, the masses can handle 87 government services through 25 streets and Kyushu Management Committee self -service terminals. In accordance with the requirements of "the entry of administrative power and the list outside the list, there is no power outside the list," the district -level government affairs center and the government service network are comprehensively promoted, and "the must be entered" and "no approval outside the center" to meet the enterprises and the masses. Diversity of doors of doors. The "5+2" should be delayed and elastic working system at the establishment of delay, wrong time, weekend, and reservation service mechanisms through the establishment of delayed, wrong time, weekend and reservation service mechanisms. For the elderly who are inconvenient for special groups and operations, the "one -to -one" on -site service is introduced to the district government service center to introduce "smart eyes" self -service aircraft to provide fast and convenient certification services for the elderly, and to achieve the window business without "disconnection" There are no "empty stages" and high -quality services without "blocking files" in handling matters.

Continue to promote socialization of service supervision

Improve the mechanism of "discovery of differential reviews, feedback rectifications, problems return, improvement and improvement", and improve the multi -dimensional government service evaluation and monitoring system focusing on the "good bad review" system. Use the Internet, video and other technology methods to perform electronic monitoring, adhere to the daily irregular inspections, ensure that the entire window work is transparent, and effectively achieve the supervision of the entire field of online and offline. Establish a supervision telephone, solicitation opinion book, complaint opinion box, do a good job of visiting, complaints and replying work, widely accept social supervision and evaluation, and achieve "good service services, let enterprises and the masses say for the final say".

The Chengguan District has always provided more convenient conditions, better services, and more efficient platforms to establish and improve the integrated service system such as "one -click joint office" and "one -stop office" to comprehensively optimize the business environment and continuously constantly optimize the business environment. Improve the convenience, recognition, and satisfaction of the masses and business enterprises.

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