The "Ping An Department" Guangzhou Public Security Director Mailbox: Provide "warm -hearted service" to solve the urgency of the masses

Recently, the Certificate Center of the Haizhu District Bureau of the Guangzhou Public Security Bureau implemented the work deployment of the "Ping An Department" of the "Ping An Department" Guangzhou Public Security Director's mailbox, continuously improved service awareness and quality of service, and solved the problem of the "urgency and sorrow" of the masses with their hearts. Register a marriage with an emergency certificate, relay the certificate, and set up a policeman's heart bridge.

On July 20 this year, Ms. Deng wrote to the "Ping An Department" Guangzhou Public Security Director's mailbox for help, saying that she and Mr. Wen, a fiance, planned to register to get married in Shenzhen on July 22, but Mr. Wen recently accidentally took his identity in the near future. Lost card. Since Mr. Wen's household registration is in the field and cannot apply for a temporary ID, he asked for help from the nearby police station. He hoped that the public security organs would add an urgent production of documents to help him get married as scheduled.

After receiving the letter, the "Director Mailbox" of the Haizhu District Public Security Bureau quickly contacted Ms. Deng to confirm the situation. After learning from the Household Administration Management Division of the Municipal Public Security Bureau, Mr. Wen's ID was being produced. In order to help Ms. Deng's marriage as scheduled, the branch bureau's certificate center asked the Municipal Public Security Bureau's Household Administration Management Detachment to speed up the approval and certification in accordance with relevant regulations. With the joint efforts of various parties, the original identity card application has been greatly shortened in the past 40 -day certification cycle.

At 16 o'clock on July 21, in order to help Mr. Wen get evidence in a timely manner, the staff of the Haizhu District Public Security Branch of the Public Security Branch was waiting early at the Certificate Center. After obtaining a "freshly baked" certificate, the horse kept rushing back to the branch bureau to apply for the relevant procedures. At 17 o'clock, the identity document was submitted to Mr. Wen by the police.

Mr. Wen, who had obtained the document smoothly, was very excited. He expressed his gratitude to the police again: "I did not expect that the documents were really done so quickly. The efficiency and close people of Guangzhou government services made me feel at ease and warmth."

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