120 The call for help is only asthma, and the dispatcher's operation is praised!
Author:Harbin Daily Time:2022.06.16
recently,
Jiangsu Nanjing Emergency Center received a call for help,
According to reports,
After the phone was connected, the other party said "I have a headache",
When the dispatcher asked the other party’s geographical location,
When someone and whether there is an ambulance around, when you need an ambulance,
The other end of the phone can only hear a weak gasp.
At a critical moment,
The schedule locks the patient's approximate position based on the call positioning,
Quickly arrange the nearby ambulance to go to the clinic,
In order to obtain a more accurate address,
The dispatcher also dialed 110 for the help of the police.
More than 20 minutes later,
The emergency staff successfully found the patient who called the call.
It is understood,
The patient lives alone,
Disery with acute abdomen,
The emergency staff quickly sent it to the hospital for treatment,
Avoid further worsening the condition.
Rescue personnel reminded,
When the citizen called 120's urgent call,
According to the guidance of the scheduler
Speaking of the detailed address or description of the iconic building,
In special circumstances,
You can ask the surrounding staff to help answer the phone,
Or provide key information as much as possible,
At the same time, it should be described concisely and concisely,
It is convenient for ambulance personnel to prepare for treatment in advance,
Finally, keep the phone unblocked,
Waiting for the further contact of the emergency doctor.
Netizen: This is a textbook -level operation
@OK: For such an important position, the staff maintains the kind of empathy and human temperature.
@Takyseraphlucifer: This is the standard process, textbook -level operation
@Kate Oli: At this time, the flexible response of the schedule is very important.
@Can better save life.
@: It is recommended to promote it to emergency centers across the country.
@_ _: "110 I'm 120" is so secure.
@! Like this schedule.
@: The girl seized the last straw of life.
Source: China News Agency, Jiangsu News Litchi News, Sina Weibo, etc.
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