Zaozhuang Human Resources and Social Security Bureau: Implementing labor and personnel disputes "listening to bamboo" projects to build a harmonious labor relationship

Luwang, July 29 (Reporter Du Wei Li Yanqi) On the morning of July 29, Zaozhuang held a press conference on the construction of a harmonious labor relationship in the promotion of labor and personnel disputes.

According to Wang Zhen, deputy director of the Zaozhuang People's Social Affairs Bureau, since 2021, the Human Resources and Social Security Department, together with the union, entrepreneur association/enterprise federation, and the Federation of Industry and Commerce to innovate and implement labor -listening "Bamboo" project in the city. The "Listening Bamboo" project deeply taps the cultural connotation of the Qing Dynasty writer Zheng Banqiao's verse "卧 卧 卧“ “, suspected to be the hardship of the people" and the people's feelings for the people. Early communication and early intervention, maximize disputes to the grassroots and enterprises, eliminate the bud state.

In 2021, the city's first batch of 53 townships (streets) and enterprises in the city carried out pilot workers, and selected the city's first batch of 10 gold medal labor dispute mediation organizations in the city. Since the beginning of this year, the city has handled 2155 labor disputes through negotiated mediation, with a mediation success rate of 76.10%.

On the basis of the pilot of the "listening to bamboo" project last year, this year's newly selected 100 hometown (street) and enterprises to set up a one -stop "listening bamboo" window. "Specialist", "Six Specifications and Five Walls" in identification, name, procedure, responsibilities, behavior and certificate management. Standardize 10 items such as the target, acceptance scope, and workflow of the "listening to bamboo", and uniformly uniformly use 8 common documents such as the "negotiation and reconciliation agreement", "mediation application form" and "mediation agreement" to improve the guidance, mediation processing, return visits More than 10 systems such as feedback ensure the standardization operation of various tasks. Regarding the demands of the masses, register and reply on the same day, and do it as soon as possible; the time limit for compressing the case, complete the case consultation within 3 days, and complete the case mediation within 10 days; carry out the "help office" service to promote the efficient resolution of labor and personnel dispute cases.

Strengthen the "three mechanisms" and insist on using the "system" aggregation force. The first global acceptance cooperation mechanism. The new model of acceptance of labor disputes in the province is the first to implement the new model of labor disputes. Within the area of ​​Zaozhuang City, the parties will submit a mediation arbitration application in any arbitration service window. If the arbitration institutions that receive materials have no jurisdiction, the arbitration agency receiving materials can transfer the application materials to arbitration institutions with jurisdictions as collaborative agencies. Realize the nearest and cross -domain running. Implement the registration system, integrate the registration of the case, the court queue, and the document delivery into the "one thing". Strengthen the construction of departmental linkage mechanisms. Joint Municipal Federation of Trade Unions, Enterprise Federation/Enterprise Association, and Industry and Commerce Federation established the "Three Partys and Four" joint mediation centers, set up three division centers, absorb the team of lawyers to participate in mediation, and set up two brand mediation studios. With the Municipal Judiciary Bureau, the "Measures for the Links of Merchants of the Grassroots Labor and Personnel Disputes Controversy of Zaozhuang City" were jointly formulated to guide the township (street) human society and the judicial department to jointly establish a mediation center and joint transfer workstation. Establish an arbitration supervision linkage mechanism. Give full play to the advantages of arbitration and supervision, and study and formulate 19 detailed measures in terms of file connection, case -handling linkage, personnel integration, information sharing, etc., and promote more efficient and fast handling of conflicts and disputes. Establish a system of arbitration, supervision, letter and visit joint duty reception, joint meeting and work class system to achieve the acceptance of one window acceptance, classification and transfer, and joint efforts.

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