Is it difficult for the bank ATM machine to deposit money?Central Bank Shanghai Headquarters: Organized bank self -inspection and cross -examination

Recently, the inconvenience of the ATM of many banks in Shanghai has attracted much attention. Some ATM machines are limited, affected by the immune prevention policy, and the diversion of access to withdrawal, that is, can only be deposited or only withdrawn; some ATM machines are in the state of stopping service or maintenance, affecting the normal handling of residents.

In this regard, the First Financial reporter was informed that the central bank headquarters of the central bank interviewed the bank's involved in the verification and confirmation, and issued an emergency notice to the city's banks and held an online meeting twice to organize banks to comprehensively arrange the operation of self -service machinery.

Specifically, based on the principle of "self -inspection and self -correction, supervision and supervision, and establishing a reform and reform", the city's banks carry out cash self -service "carpet" self -inspection and grid -based cross -examination (random inspection), and the inspection content covers the type of machinery. Quantity, running status, labeling stickers, maintenance and maintenance response timeliness, etc.

In addition, it is required to increase the number of banknotes and maintenance frequency. Guide banks to enrich the cash self -service machine service team, coordinate its cash centers, security escort companies and other departments, increase the frequency of self -service machinery clearance, to avoid full banknote and empty banknote phenomena; Under special circumstances, it has the ability to clearly divide the disinfection and use the machine to clear the machine for money; it is required that the bank is required to sign a contract with the machine manufacturer to clarify the time limit for self -service machinery failure.

At the same time, it is clear that the circulation function of the allocation of deposit and withdrawal is clearly adjusted. According to the Shanghai headquarters of the central bank, it is necessary to combine the risk level of different streets (towns) in accordance with the latest epidemic prevention and control policies in Shanghai, and dynamically adjust the circulation function of the deposit and withdrawal all -in -one machine. Among them, there are all -in -one access to the street (town) region with high -risk streets (town) to close the circulation function; Function.

In order to ensure the service, the central bank's Shanghai headquarters also guided the bank to implement the cash self -service machine monitoring responsibility system, and designated a special person to be responsible for the operation and maintenance monitoring of operating and maintenance at the row cash self -service machine. The bank is required to use scientific and technological means to dynamically monitor the cash access business data of self -service machinery, and respond to the disposal of banknotes, empty banknotes, faults and other conditions in a timely manner to maximize the time of the self -service machinery.

In this context, financial institutions are actively adjusted. The reporter learned from Pudong Development Bank that the second -level outlets with a large number of key outlets and business volume have implemented a daily fixed clearance mechanism for relevant key outlets and business volume. And maintenance plan to ensure the use of self -service cash functions. The dynamic management methods combined with the above focus on the above focus effectively improve the cash adding banknotes and clearance frequency of self -service machinery, and further enhance the use rate of cash machinery.

In addition, the bank also uses the digital functions of online repair platforms and self -service equipment management platforms to timely report to the operation status warning of the machine to effectively improve the response speed and management efficiency; increase investment to improve the maintenance frequency of outsourcing service providers. In June, the outsourcing maintenance frequency of the daily outsourcing equipment was maintained at 1.5 times before the epidemic, and the amount of banknotes increased to the level of 4 times the top of the epidemic.

Responsible editor: Shi Jian | Audit: Li Zhen | Director: Wan Junwei

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