New model of service to the people in the innovation grassroots arbitration of Hedong District, Linyi City

In order to further optimize the business environment, resolve the contradiction between labor and capital, and improve the effectiveness of labor and personnel dispute handling, the Human -Social Security Bureau of Hedong District actively explores the model of innovative labor and personnel dispute arbitration cases, establishes standardized grass -roots arbitration tribals on the town and streets, and has opened the labor dispute arbitration line online The case handling system promotes the sinking of labor arbitration business to the grassroots level.

Focus on the construction of infrastructure, and create standard arbitration venues in tangible and effective coverage. Standardized workplace. To achieve the full coverage of grassroots arbitral tribals, it is located on the first floor or along the streets of the Town Street Renminus, and the office area is not less than 40 square meters. The arbitral tribunal is the president of the Township and Street Renochemical Institute as the president of the Arbitration and Arbitration Tribunal. Office facilities are standardized. In accordance with the provisions of the "Construction and Management of Labor and Personal Dispute Arbitration Council" in Shandong Province, uniform signs, trial tables and chairs, arbitral tribunal layouts and office facilities. The arbitral tribunal uniformly produced the facilities on the wall of the hunting court emblem, arbitration flowchart, arbitral tribunal discipline, and the rights and obligations of the parties. Professional work mode. Grass -roots arbitration case treatment is based on unified acceptance, unified procedures, and unified archives. Accept the case by yourself, and carry out the trial, ruling, and case of cases in accordance with the uniform standardized processing procedures of labor dispute arbitration cases. After the case, the case will be arranged and archived to the labor and personnel dispute arbitration committee of Hedong District.

Cases of grass -roots arbitration trials for trial

Focus on professional management, and participate in business capabilities in the whole process of learning and practice. Pre -post training is combined with post -post assessment. Improve the training mechanism, all the members of the arbitrators participated in the training organized by the Provincial Department of Human Resources and Social Security, continuously improved the level of case handling of grassroots arbitrators, and ensured the professionalism and stability of the arbitrator team. All staff members of the arbitral tribunal participated in pre -job training organized by the District Human Resources and Social Affairs Bureau, including various processes such as trials, rulings, and cases, and improved the quality of staff until they met the requirements of the job. In accordance with the requirements of standardization of arbitration procedures, specific work processes, and refined business operations, establish a scientific and standardized working mechanism, and standardize arbitration activities of grass -roots arbitrators. Regularly supervise and evaluate the arbitrator to ensure that the case procedure is legal and the entity is fair. Combining vertical bands with horizontal communication. The Hedong District Arbitration Commission communicates with the grass -roots arbitration tribunal and cooperates with the district -level arbitrators to select arbitrators with outstanding business capabilities and rich experience in handling cases. Problem feedback, preliminary review of grass -roots arbitral tribunal rulings. The district arbitration commission organized personnel to regularly go to the grass -roots arbitration tribunal to carry out the trial and evaluation activities of the Grand -level arbitration, improve the quality of the trial of grassroots arbitration, and effectively promote the standardization of court trials. Improve the discussion system for difficult cases, regularly convene a seminar on labor arbitration difficulties in the district, summarize various types of difficult cases encountered in the grass -roots arbitration tribunal cases, uniformly operate the caliber, and continuously improve the level of case handling.

Grass -roots arbitration trial trial arbitration cases

Focus on the construction of the case carrier, and improve the level of arbitration in the integration of "online and offline". Construction of the gold medal mediation room offline. Taking the "Xianggong Gongkai Mediation Room" and "Taiping Zexiang Mediation Room" as a typical example, through the activity leading, typical leading paths, and taking parts, consolidate the foundation of labor and personnel disputes in the region, improve the standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, standardization, Professional and informatization levels to better serve both parties to both parties. Since its establishment, the gold medal mediation room has successfully mediate more than 100 labor disputes. Implement information mediation online. Make full use of the online mediation platform to achieve online applications and acceptance, and conduct remote mediation through telephone, WeChat, video and other methods. The mediation cannot directly transfer the grass -roots arbitration procedures to achieve online and offline combination. Do a good job in the connection and optimization of the internal network of labor dispute arbitration online case systems to achieve online and offline treatment of grass -roots arbitration cases and improve the information level of grassroots arbitration cases.

(Source: Human Resources and Social Security Bureau of Hedong District)

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