Sujiaxu Town Pool Service Center is passing through the air to deliver services

"This service is too in place!" Recently, Ms. Zhang Ms. Zhang never forgotten, and deliberately sent two brocade flags for the two staff members who accepted the window of Sujiayu Town Pool Service Center to express their gratitude.

It turned out that Ms. Zhang's father's medical insurance card could not be used before, so she called the phone consultation to consult the convenience service center. After understanding Ms. Zhang's demands, the staff of Sujiabu Town Pool Service Center will change the condition of the social security card to change the card. , The process and the time limit for getting the card withdrawing in detail, learned that his father was anxious to see the doctor, and also appeased Ms. Zhang to handle an emergency business.

Since the community where Ms. Zhang lives is far from the service center, her father is not convenient to come to the site. The staff of the center thinks that this problem is solved through the mobile phone WeChat client "handling". The relevant channels and entrances of the card change business, but Ms. Zhang had operated on the mobile phone many times, and the mobile phones showed "connection timeout" and could not be completed.

During the communication process, Ms. Zhang was very anxious. In response to this special circumstances, the staff of the central staff recorded the identity card number and phone number of Ms. Zhang and her father in detail, and the two -dimensional code of the mobile phone WeChat camera. Air passing for business, sending the temporary card to Ms. Zhang, and then emergency treatment. Later, I learned that the community and the center where Ms. Zhang lived in the same community was the same community. Therefore, after the social security card arrived, Ms. Zhang was contacted to handle the replacement card collar card business. After the business was completed Colleagues helped him back to the community, so that Ms. Zhang's father was admitted to the hospital as soon as possible. Ms. Zhang thanked the staff of the convenience service center.

After receiving the Jinqi, the staff of the convenience service center said that the delivery of Jinqi was both honorary, but also put forward higher requirements for work. Next, the comprehensive acceptance window of the convenience service center will continue to adhere to the people's satisfaction as the starting point and focus point, to solve the problem and the masses as a standard for matters, and adhere to the active service and true feelings. (Reporter Li Hongya)

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