Tongbai County: The work of the "first hand" has achieved remarkable work results

Yingxiang.com (Elephant Journalist Zhang Ding You correspondent Wu Xun Yuan Wenzang) "For only 2 hours of submitted materials, he received free business licenses, five official seal engraved, free tax UKEY and beneficiary enterprise policy booklets, etc. Opening a company gift package, I didn't spend a penny throughout the process, the efficiency was really high. " Recently, Yang Dechao, chairman of Nanyang Dechao Food Co., Ltd., told the party secretary and director of the Tongbai County Market Supervision Bureau.

On the morning of July 8th, Yuan Yanhao, the "first leader" of Tongbai County Post Branch, came to the postal window of the first floor of the Tongbai County Administrative Examination and Approval Service Center, and comprehensively experienced the government and convenient service process of the government and convenient service as the masses and staff. The "walking process, solving difficulties, and superior services" activities; on July 26, Zhou Chenyang, the party secretary of the Tongbai County Forestry Bureau and director Zhou Chenyang, went to the window of the forestry bureau of the County Administrative Examination and Approval Service Center, and comprehensively experienced government affairs and convenience of government affairs as the masses and staff. Serve the process of service and carry out the "walking process, solving problems, and superior services" activities on the spot. This is the gratifying side since Tongbai County has launched the "first -handed process" and "first -hander and law enforcement".

In order to comprehensively improve the quality and efficiency of the service, make every effort to create the minimum approval, the best process, the most smooth system, the most mechanism, the highest efficiency, and the best service. The "first -handed process" and "first -handed law enforcement" work have achieved significant results.

The "first -hander" transforms the identity process. Walk the process as the corporate masses. Take the form of personal office, agency office, and accompanying office, fill in the form before consultation, fill in the form of matters from queuing to matters, and complete the full process after running. In particular Problems such as inconvenience and high efficiency, promote the rectification and effectiveness of service work; sit on the window as a staff member. Accepting approval services directly, providing full -process face -to -face services for enterprises and the masses, finding problems such as poor processes and poor operations, and promoting the acceleration of approval services; follow -up law enforcement as the case handler. Adopt the form of joint investigation with law enforcement officers, jointly conducting law enforcement inspections, and joint cases, etc., understand the work of all aspects of law enforcement, discover irregularities such as law enforcement and unfairness, and promote strict regulation of fair and civilized law enforcement.

The "first -hander" focuses on the five aspects: focusing on the process of administrative approval and public service matters. Focus on the factors such as application materials, processing time limit, processing links, and running times to see if the process is optimized and whether there is room for improvement; focus on experienced administrative approval and public services supporting services. Focus on the factors such as hotline services, online inquiry, consulting guidance, service guidelines, service guidelines, service order, first question responsibility, one -time notification, form settings, self -service processing and complaint supervision and other elements to see if they are convenient for the people, how to improve the optimization service; Related intermediary services for approval and public services. Focusing on the setting, processing time limit, and business connection of the experience items, depending on whether there is no good service, industry monopoly, random charges and other irregular behaviors, how to standardize intermediary services; focus on the relevant certification materials of administrative approval and public service matters. Focusing on the basis, necessary settings, and proof obtained by the experience of the experience, depending on whether it is necessary, proof, and repeat proof, how to simplify proof through information sharing; administrative law enforcement procedures. Focus on enforcement procedures such as supervision and inspection, investigation and evidence collection, defense hearing, decision decision, and execution of supervision, and see "dual random, one open", full records of law enforcement, and implementation of law enforcement norms, and how to regulate law enforcement work.

Wu Tao, Wu Tao, the optimization and improvement center of Tongbai County, said: "Through the" handle process' '' ', enforcement of the law enforcement', strengthen the awareness of responsibility, further deepen the 'decentralization of the management uniforms' reform, focus on promoting the process of processing of the process, and continue to improve the improvement. The satisfaction of market entities and the sense of happiness and happiness of the people. "

(Yingxiang.com Nanyang News Hotline: 18003713016, submitted mailbox: [email protected])

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