Chaohai Street: Small windows are large as a strong work style to take efficiency and can do practical things

"Oh, it seems that my business license is not." On June 13, 2022, Ms. Mo Wang applied to set up a business license. The Ms. Wang registered a business license on the rental house address, but the name of the real estate certificate submitted by the real estate certificate was inconsistent with the name of the leaser on the lease contract. , Can't handle it immediately.

Hearing this situation, in order not to delay the people in the back, the background staff of the Chaohai Street Convenience Service Hall took the initiative to guide the uneasy Ms. Wang. It turned out that the residents had died and the leaser was the wife of a resident. At present, it is no longer possible to provide materials such as the relationship between the household registration and the marriage certificate and the relationship between the residential person. The staff and the business guidance department have repeatedly asked for coordination. The leaser can be processed to the village where they are located.

"Great, I didn't expect to give me the certificate that day!" Ms. Wang said excitedly.

Recently, Ms. Song, who applied for public welfare positions, made difficulties in the window. "My business license was canceled, but the Social Society said that it was not found in the system inquiries. How do you get it? "The staff of the Haijie convenience service hall window appeased the anxious Ms. Song after soothing, and immediately coordinated the human social department to inform them that the system would sometimes delay. Inject sales.

"Thank you for your coordination to solve this problem, thank you!" Ms. Song gave a thumbs up to the staff.

"When I went to the headquarters of the ancient city area to get this residential right certificate, I told us that this is good. Why can't it be used now?" It turned out that the residential certificate provided by Mr. Jiang was the time to settle the payment time in 2017 4 The month has lost its timeliness. Personnel at the convenience service hall of Chaohai Street, please ask the business guidance department for the first time, and then repeatedly accept the completion acceptance of the construction department to verify the completion acceptance of the address. After confirming that the address has passed the completion acceptance, contact Mr. Jiang to obtain it to it Housing rights have not been traded in houses so far, and the rights of housing are still owned by it. For the reason why the real estate certificate has not been applied for a specific explanation, it can be handled after the materials are complete.

Mr. Jiang praised the staff and lamented, "The masses are calling, the government responds; the masses have hope, and the government has something."

In the case of Chaohai Street Convenience Service Hall, this situation often occurs. With the optimization of the business environment, more and more matters have been achieved quickly and efficiently. "Horned the masses, in order to truly implement the" I do practical things for the masses ", the street convenience service hall took the" improving year of the style "activity as a promoter, further improve the business quality of the window personnel, improve the work style of the staff of the window, and treat the difficulty of incurable diseases. , Specialty is urgent to worry, and take the matter of doing things to do it.

The first is to strengthen the foundation, standardize services, implement dual improvement of hardware and software, improve the infrastructure environment of the convenience hall, uniform facilities, facilities, various signs, service guidelines, and publicity materials Let the masses be visible and used to provide the masses with "one -stop, one -window" high -quality service.

The second is strong capabilities, enhance services, and optimize processes to satisfy the masses. Further improve the work system, service specifications, and work discipline of the window, strictly implement the "first questioning system", "one -time notification system", "time -limited ending system", "help office service system" and other systems. Services, use systems to improve ability, forging work style, refine the process of acceptance, standardize the process of handling, and establish a special work account. For the people with complete procedures on the spot, for the people with incomplete procedures, adhering to the principle of notification, so as not to let the masses do more unjustles; for people who do not understand the policy, they explain to the masses over and over again until the masses' face of the people's face With a smile.

The third is a strong style, focusing on demands, and implementing dual improvement activities. The convenience hall will solve the problem of blocking points and difficulties in the process of doing things with "solving thinking". Use "one -time" to improve the satisfaction and sense of gain of the masses, minimize the number of people running for the masses, and follow the strict and true, real details. Quick work requirements, comprehensively improve the level of government services, create a convenient and efficient government environment, and continue to optimize the business environment.

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