@, "Free learning machine", you need to buy a card when listening to the class?You have to pay attention to these things

Right now is the summer vacation. Many parents purchase learning machines and other equipment for their children for subject preview and after -school exercises. However, some merchants seized the psychology of the parents "Wangzi Jackie Chan" and claimed that "free learning machines" were claimed. As a result, they needed to be used with high -priced "listening cards" to activate. Today, a reporter from Luoyao Rong Media learned from the Luoyang Market Supervision Bureau 12315 Command Center that recently, Ms. Li, a citizen, encountered an annoyance of buying a learning machine. With the coordination of market supervisors, she finally got a refund.

Recently, when the citizen Ms. Li passed a shop selling electronic products, she just heard that the store was introducing a learning machine. "The salesperson said that this learning machine installed all the courses from elementary school to high school, and could also upgrade online at any time." Ms. Li said that there are students in her family and hearing the function of learning machines so well, she stepped forward to consult in detail in detail Essence The other party said that the learning machine is free, but you need to buy the courses in it. The activity price is only 2,000 yuan. Under the impulse, Ms. Li spent money to buy one. What she didn't expect was that after returning home, the family found that the contents inside were not right with the child's learning course, and there were very few content for consultation. If you want to "unlock" all, continue to buy the activation card.

"Many of the contents of the learning machine are outdated, and they can be downloaded for free online." Ms. Li found the merchant who asked for a return and refunded but was rejected. As a result, she complained to the market supervision office in the jurisdiction. After mediation by law enforcement officers, the merchant finally returned 2,000 yuan to Ms. Li.

Luo Bao Merchants reporter inquiry network found that consumer complaints have appeared in other places to report "free learning machines, spend money to buy courses". Merchants guide consumers to fall into the "free delivery" marketing routine through various sales methods. And exaggerate the purpose and role of publicity learning machines, inducing consumers to buy learning materials or learning cards. At the same time, in September 2020, a special random inspection of the quality supervision of electronic and electrical products issued by the Shaanxi Provincial Market Supervision Bureau showed that a brand learning machine "label and explanation, electrical insulation, electrical gap, climbing distance and insulation wear Differential distance, direct -inserted equipment, abnormal heat, power terminal harassment voltage "is not qualified, and there are many complaints on various types of online complaint platforms, most of them involve" false exaggerated publicity and induction of consumption "," functions are not available " , Systems Old "and other aspects.

The relevant person in charge of the Luoyang Market Supervision Bureau 12315 Command Center said that at present, there are many types of learning machines sold in the market, and merchants have also launched various promotional activities to attract consumers. In order to protect the legitimate rights and interests of consumers, remind you to consume rationally, do not blindly believe in the publicity of the merchant, and recommend that you understand it by multi -parties to the products you do n’t know. Do n’t buy it easily. How to buy a learning machine and listen to the advice of professionals--

First of all, when buying a learning machine, you should try to choose a brand franchise store with legal business qualifications and complete licenses. After purchasing, you must ask the operator to obtain regular invoices or purchase credentials. The basic information of the purchase of the product should be indicated on the bill.

Secondly, when buying goods, you should pay attention to check the label signs whether the manufacturer, site, product use, usage method, production date, related certification and other product information are indicated. Practical choice, beware of bad merchants using "free" marketing routines to sell learning materials at high prices.

Finally, in the face of various types of promotions of merchants, especially free gifts, they should be treated with caution to avoid caught in the promotion "trap". The person in charge reminds consumers to properly keep shopping invoices and related vouchers. When your legitimate rights and interests are damaged, please call the 24 -hour hotline 12315 to complain in time.

Luo Bao Mercy Reporter Li Lanwen/Photo Correspondent Li Er Shuai

Source: palm Shang Luoyang

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