The "customer service" trap courier is lost compensation, don't be fooled!

Author:Red Pepper Media Time:2022.07.28

(Reporter Guo Huan Correspondent Xiao Yezi) Recently, a couple of Xian Tao in Hubei came to the Bank of China Xian Tao Branch. He looked anxiously that he might have encountered telecommunications fraud and urgently needed to take out the money in the card. Due to the funds of more than 50,000 yuan in cards, the staff judged that female customers were prioritized to transfer money to their husband's cards, and then guided customers to transfer transactions, while understanding things from customers.

It is understood that the female client bought an item on the "Douyin" platform a few days ago. Today, a "customer service" was contacted by a "customer service" during the lunch break, saying that the express delivery was lost in the middle of the transportation. Sending a specified link asked her to fill in, she did not want to fill in and submit it, and then the "customer service" claimed that the face recognition was required to verify it, and then guided the customer to download a conference software app and asked to open the "same screen" function for the "same screen" function for conduct operate. The husband next to him saw her holding her mobile phone and fiddled with her face. She looked at it. She felt very wrong. She immediately raised her vigilance to stop her operation. She pulled her to the bank to consult.

After the transfer was successful, the customer was still worried, and the staff guided the customer to conduct card sales. The client said that her husband had stopped her from continuing to operate, stopped the loss in time, or then it was unpredictable. The staff also took the opportunity to propagate the knowledge of fraud to customers, analyzed several common cases of telecommunications fraud, and instructed customers to download and install the "National Anti -Fraud Center APP".

The staff reminds that posing as "customer service" is one of the most commonly used methods for telecommunications fraud criminals. Please keep vigilance at all times, judge and verify the authenticity of the information and telephones. Property loss. If you cannot judge information or phone calls, you can seek the help of nearby police stations or bank outlet staff.

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