Enping establishes the window to reflect the window, and specifically treats various "incurable diseases"

What should I do if I can't do anything to do it at the administrative service center?

In the future, Enping does not have to worry about such problems. On July 26th, the "failure of doing things" on the second floor of the Enshe City Administrative Service Center reflects the official unveiling and enlightenment of the window. Can't do "such as" problems, so that the masses do not run in vain and help.

Enping's first "do not work" reflects the opening of the window. Southern+ Zhang Jingyuan shooting

Continuously optimizing government services is an important support for facilitation of government and mass production and operation and business, unblocking the national economic cycle, and accelerating the construction of a new development pattern. Enping's establishment of a "incident" reflecting window is an important innovation measure for the city to deepen the reform of "decentralization of service" and accelerate the standardization, standardization and facilitation of government services, and continuously optimize the business environment.

Specifically, the "do not do things" reflects the five major categories: the disappear of the window acceptance, the timeout, the timeout, the special office, the special office, the dragging, and the pushing the skin. When enterprises and the masses are in handying government services online and offline, if they encounter difficulty in doing things, slow doing things, inconsistent things, or even unsuccessful, they can be directly reflected to the window.

"Do not do things" reflects the window to solve the bottom window of mass corporate problems. Southern+ Zhang Jingyuan shooting

"This is a 'bottom window'. The difficulties, pain points, and blocking points encountered by enterprises and the masses when applying for related business can come here to reflect. For legitimate, legal and compliant demands, we can coordinate and solve it, or we can coordinate, or Proposal to solve ideas, "said the relevant person in charge of Ensing Municipal Municipal Bureau.

"Can't do things" reflect how the window does? In accordance with the full-process closed-loop working mechanism of "Acceptance-Research-Research-Transfer-Feedback-Archives", the window staff will verify, classify, feedback, and send orders as soon as possible after accepting the demands of the masses. The problem that cannot be coordinated at the scene will be reflected by the "unsuccessful" window to send a "work order" to the relevant units. After receiving the "work order", the service window unit must handle the results within two working days. Special circumstances are delayed for a maximum of more than 5 working days.

Making the masses without running away is the duty of the window "not doing things". To this end, Ensing's establishment of a "do not work" reflects the joint meeting system of the window work, arranging special window acceptance, special follow -up, special services, and special classes. In response to common problems, relevant departments will condense the consultation and propose system improvement plans to ensure that the problems of the masses are really solved.

"Do not do things" reflects the window is not only the bottom window to solve the problem, the reform window of optimizing services, but also the supervision window for improving style. "This reflecting window has formed a mechanism to a certain extent. While solving the problem of" unsuccessful things' ", it will also promote some staff who are not fine and insufficient. . "The relevant person in charge of Ensing Municipality said.

After the window was opened, someone came to consult from time to time in the Enshe City Government Service Hall. The clerk records one by one and contacts the relevant service window or functional department on the spot. "It is inevitable that it will inevitably encounter the failure of successful approval. There is such a window, which can be used to ask for feedback channels and experience a lot of experience." Ms. Wu, a citizen of Enping.

In recent years, Enping has accelerated the construction of the "digital government", continuously optimized the business environment, and created government services without blocking cities. At present, Enping has entered a critical period of high -quality development, exploring new mechanisms and new ideas to meet the diversified needs of enterprises, and it is also an important part of promoting the accelerated development of the industry.

"We must adhere to the people as the center, and truly use the" unsuccessful thing "to reflect the window, implement the three systems of work, work meeting, and first -line work method ', and continue to deepen the" Gold Medal Store "Chief Service Officer" system. Liang' Mom -style 'service brand, realizing the echo of the business of the enterprise, the end of everything, and the establishment of a first -class business environment with high -quality government services to promote the high -quality development of Enping's economic and social. " Secretary and Mayor Lai Huizhen said.

Source: South+

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