I have worked for 260 hours at isolation hotels, and she has not yet entered the house

Red Star News Network (Reporter Song Yating Chen Junzhou) On the morning of July 27, in the morning of the 26th, in the office of a quarantine hotel in Wuhou District, a walkie -talkie suddenly came with a voice: someone came to the store and needed to stay. "Okay, I'm down right away." After receiving the news of his colleague Zhang Liqiong, Wang Yan immediately rushed to the buffer area on the first floor of the lobby, across two glass doors, Wang Yan told Zhang Liqiong with a walkie -talkie: "Check the health code, Check in the name of the name, luggage disinfection, give him the mask and warm reminder first, and go to the room as soon as possible. "

In March 2020, Wang Yan, who worked at the Hongpai Building Office, received a notice from work to work in the hotel special class. She did not hesitate to clean up her luggage and other colleagues to the isolated hotel. It was more than two years. A mobile phone, a computer, a walkie -talkie, for 24 hours, this is Wang Yan's normal work. From July 15th to the present, Wang Yan and colleagues have not been out of the hotel for eleven days and have not entered the house.

Turning up at the hotel 24 hours a day

The work group of Wuhou isolated hotels is composed of the Hongpai Building Office, the District Public Security Branch, the District Health Service Center, and the hotel service guarantee personnel. , Five working groups of the Security Security Group and the Medical Security Group, a total of 52 people. The staff is divided into two parts: first -line (interior) and second -line (periphery). The first -tier personnel adopt a 14+7+7 working model. The staff of the second -tier office implements a fully closed working model during the epidemic, and must not leave the hotel. In the middle of the hotel lobby, two glass doors are separated from a area, and a row of racks and a desk are placed in the middle.

Here is a buffer of "peripheral" and "internal".

"He wants to go through the procedures for check -in, first look at the health code, verify the personal information, and let him go to the room as soon as possible." Wang Yan held the walkie -talkie, quickly explained the work process with Zhang Liqiong in the interior, watching Zhang Liqiong's isolated personnel. Take it to the elevator, she came down. Since the "July 15" epidemic in Chengdu, some close -ups and sub -dense personnel have been sent to this isolation hotel where Wang Yan is in isolation. In order to receive the isolated staff, Wang Yan and colleagues opened the work rhythm of "24 hours". Receive personnel, check -in, information entry, 24 -hour policy answers and life services ... Although the epidemic prevention work is complicated and trivial, Wang Yan is enthusiastic about "preparing at all times and going all out" to ensure that everyone can safely and comfortably here. Over the isolation period.

Like Wang Yan's 24 -hour standby, there is also medical staff Zhang Liqiong. She has entered the interior isolation area for eleven days. Every day, she and two other colleagues need to complete the nucleic acid testing and health detection of the isolated personnel, such as isolated personnel, such as isolated staff. She is also a bridge between "interior" and "peripherals". "If there are people who need help, we are also the only person who can contact them. Whether we go to help or say that together with colleagues with peripherals, we must solve their needs."

Persist in the "screws" of the first line as a good isolation hotel

In daily isolation work, Wang Yan occasionally encounter some isolation personnel who need help. Facing an unfamiliar environment and not understanding policies, the isolation personnel will inevitably be nervous and emotional. Patience and guidance has become a new skill for Wang Yanxue.

At 11 o'clock, Wang Yan received a call from the interior colleagues. One aunt who stayed in yesterday was worried about her husband who was hospitalized without taking care of it. "There is no communication with the aunt. What is going on? Does the community understand the situation." Wang Yanjiao hurriedly called and asked the specific situation of the interior colleagues. "When doing nucleic acid detection in the morning, is it normal for auntie? Does she have contact information for other family members. If not, give her a seat machine first, and ask if it doesn't work."

In the process of waiting for the reply, Wang Yan tried to call the aunt's room directly, but no one answered. "I called the community to see if they knew." Wang Yan held his mobile phone with one hand, holding a walkie -talkie with Zhang Zhizhong with a walkie -talkie. "XXX, who stayed in the 26th, is now worried about his wife's body and his emotions are relatively unstable. Can the community always pay attention and contact her children and let her know that someone takes care of her wife." We are already helping her inquire and coordinating, soothe her emotions, and let her have any questions to call us. "

After communication and contact, I learned that the community had mastered the information of her aunt's house and actively contacted her other family members. Wang Yan finally relieved. "Pay attention to the emotions of the aunt at all times, tell her that there are difficulties in time to ask us in time, and we will help us." Although I don't know when I can go home, Wang Yan said, as a preparation party member, facing the epidemic, she In your own post, do your job well, adhere to the front line, and provide warm -hearted services to every isolated person, and do his best to block the epidemic.

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