[Learn and implement the spirit of the 14th Provincial Party Congress] Daizhuangzi Town, Jinta County: Focusing on urgent and worried about the livelihood of people's livelihood

Through the three service models of "online, window, and door", Dazhuangzi Town effectively solved the worries and troubles of the people's urgency and anxiety, regulated the management of government service, and greatly improved the satisfaction of the people.

Online service is efficient. Continue to strengthen the promotion of online business processing channels such as mobile phone APP, WeChat public account, small and micro power supervision platform, continuously improve the functions of pension insurance, medical insurance, civil affairs services, etc., increase the guidance of online business handling, and use online Channel handling business, creating efficient and convenient services, making "more information running, the masses less legs" have become the norm.

Window service warm people. In the government service center, the disabled card card, temporary assistance, rural minimum insurance and other business management guidelines and processing processes are placed, and the service content, service process, service commitment, and supervision of the service staff service personnel will be announced to continuously improve work performance and service quality, improve the masses Satisfaction with convenience services. The implementation of the first question responsibility system and a one -time notification system, the staff's awareness and awareness of responsibility have been significantly enhanced, and a first -class window service image has been established.

On -site service to relieve people's concerns. Always grasp the service masses as basic work, and go deep into disabled groups such as disabled people, elderly people, and left -behind children to handle disability permits, pension certifications, policy and regulations, etc., through visiting households, on -site services, with the help of traditional propaganda methods and new models Communication channels, continuously expand the masses' policy awareness and benefit, and effectively solve the worries of disadvantaged groups.

(Du Xiaofang)

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