In the first quarter of 2022, 26545 claims disputes, sales disputes and surrender disputes were the hardest hit areas of the disaster area.

On July 27, the China Banking Regulatory Commission disclosed the situation of complaints in the insurance industry in the first quarter of 2022. Data show that in the first quarter of 2022, the China Banking Regulatory Commission and its dispatch agencies received a total of 26,545 insurance consumption complaints involving insurance companies. Among them, 9373 property insurance companies were involved, accounting for 35.31%of the total complaints; 17,172 personal insurance companies, accounting for 64.69%of the total complaints.

Specifically, in the first quarter of 2022, the number of bits of 100 million yuan in premiums in property insurance companies was 4111 yuan/100 million yuan, and the number of 10,000 policy complaints was 0.43 cases/10,000; The median quantity is 120 yuan/100 million yuan, the number of 10,000 policy complaints is 200.23 per 10,000, and the number of 10,000 -person complaints is 0.08 per 10,000.

Sunshine Insurance and Zhonghui Mutual Insurance Mutual insurance premium complaints ranked among the top two of the property insurance company. Sunshine Insurance, Pacific Anxin Agricultural Insurance, and Jiulong Property Casualty Insurance's 10,000 insurance policies are ranked among the top three property insurance companies. Fosun United Health, Sino -US United Thai Life Insurance's 100 million yuan premium complaints ranked among the top two in the body insurance company. Xinmei mutual life is ranked first in the body insurance company. Love Life's 10,000 -person complaint ranks first in the body insurance company. The number of 10,000 insurance policies and ten thousand complaints of Junlong Life and Three Gorges Life are among the top of the personal insurance company.

In terms of complaints, motor vehicle insurance and ordinary life insurance are the most complaints for property insurance companies and personal insurance companies. Calculating disputes, sales disputes, and surrender disputes are issues that consumers reflect concentration.

In terms of property insurance, property insurance companies involve 6,958 complaints of claims disputes, accounting for 74.23%of the total complaints of property insurance companies; 830 complaints for sales disputes, accounting for 8.86%. In terms of complaint insurance, property insurance companies involve 5,729 complaints for motor vehicle insurance disputes, accounting for 61.12%of the total complaints of property insurance companies; 816 complaints for insurance disputes are guaranteed, accounting for 8.71%.

In terms of personal insurance, personal insurance companies involve 8,244 complaints for sales disputes, accounting for 48.01%of the total complaints of personal insurance companies; 4,729 surrender disputes, accounting for 27.54%. In terms of complaint insurance, personal insurance companies involve 7,301 complaints for ordinary life insurance disputes, accounting for 42.52%of the total complaints of personal insurance companies; 3928 complaints for disease insurance disputes, accounting for 22.87%.

Daily Economic News

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