Get the honorary honor!TA uses enthusiasm to turn the masses' "sad things" to "smooth things"!

Zhu Chunlei, Director of the Letters and Calls Office of Fengjing Town, Jinshan District. He has long -term deeply cultivating the first line of letters and visits. He treats the people of petitions as family members, both with blood and chivalry and soft intestines. He uses his actual actions to practice the spirit of Fengjing, do everything possible to do the people's minds, promote the resolution of difficult letters and visits, and turn the masses' "sad things" into it. "Things".

"Foreign Man" for letters and visits work

Zhu Chunlei, 51, has worked in the village for 17 years. At the end of 2017, he transferred from the government office to the town petition office to work, and became a "recruit" in the petition front. How to carry out work? Is the situation clear? How to deal with emergencies? What should I pay attention to when visiting? All the problems were thrown in front of the "recruit", which made him feel a lot of pressure.

In the face of new positions, in order to make clear, understand, and thoroughly letters as soon as possible, Zhu Chunlei can be said to have exhausted the way. He "entangled" the old comrades who had more than 10 years of petition work experience to ask for advice, and recorded it in time when you encountered problems that did not understand. In the free time of dealing with letters and visits, he turned the files, find information, and academic policies ... I dare not relax at a moment, to better understand the demands of the masses.

After more than half a year of study and exploration, Zhu Chunlei gradually found the way and methods of work. "Doing the iron must also be hard, the key is to make usual work. Only by clarifying the ins and outs of the matter can help the masses coordinate to solve the problem." Zhu Chunlei said. To this end, he also developed a habit and went to the office an hour in advance every day in order to sort out the work content of the day -to do it.

The "intimate person" of the petitioner

In the interview hall, the petitioners saw Zhu Chunlei the most. He always listened to the voice of the masses seriously and safeguarded the legitimate rights and interests of the masses. Many years ago, a visiting crowd reported that they had difficulty in family difficulties due to illness and hoped to get social assistance. Looking at the old man with a disaster -colored action, Zhu Chunlei not only arranged lunch for him, but also escorted him home. In order to understand the letters and visits of the elderly in detail, he came to the village committee where the elderly was located. After careful investigation and patient coordination, he finally properly resolved the medical subsidies reflected by the petitioners.

"When the masses reflect worrying, annoyance, and worry, we need to think about and compare our hearts, and many problems will be solved." Zhu Chunlei said that many people who come to petitions have their own reasons and grievances, and they usually bring them with their own. They usually bring them with their own. With grievances and anger, only by listening to their demands patiently can we find the key to the problem.

As a staff member of the petition office, Zhu Chunlei always did not forget his original intention, keep his mission in mind, and with feelings and responsibilities, and continuously practiced the purpose of "solving difficulties for the people and distinguishing between the party".

The "main attacker" of cracking problems

Some people once said to Zhu Chunlei: The letters and visits departments only have coordination, supervision, and proposal rights, and laborious and not flattering. Why don't you want to change a relaxed position in his fifties! He said firmly: "The organization puts me in this position, this is trust in me. I can do things for the people and solve their‘ urgent sorrow ’, I do it very well!”

In the past two years, with the continuous pace of the development and development of Fengjing, new contradictions have continued to emerge. In response to this situation, Zhu Chunlei was under pressure and tried to increase the coordination and resolution of petitions.

In 2020, in the face of the contradiction between dozens of tenants' interviews caused by illegal operations during the lease of an apartment in the jurisdiction, Zhu Chunlei ran back and forth, and kept a bridge between the government, developers, and the masses. After multiple coordination and communication, the incident finally achieved substantial resolution through joint efforts. Chen Linjie, a staff member of the Letters and Visits Office, said, "Director Zhu Chunlei has always been a role model for us. As long as he is there, no matter what difficult and complicated letters and visits are encountered, we are 'peace of mind'."

Shooting before the epidemic

Over the years, Zhu Chunlei has always adhered to the "Fengjing Spirit" of "seizing opportunities, never being convinced, going forward, and daring to fight for the first place." Under his leadership, Fengjing Town Letters and Visits ranked among the best in the appraisal of letters and visits in the district. He has also received many thanks and banners of the masses many times, and expressed his high recognition and gratitude to his work attitude and style of work fairly and worried about the people.

What made Zhu Chunlei feel happy is that he recently received a honorary title of "National Against Letters and Visits (Director)" by the national letter and visits system. "This is an affirmation of my work, and it is also the motivation to spur my movement." Zhu Chunlei said.

Correspondent | Yu Xiang

Edit | Zhou Zhiyi (Trainee)

Responsible editor | He Xiaoyan

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