@, Operator, "618" online shopping promotion "two -way" prompts to collect

Have you participated in the "618" mid -year promotional activity? In order to protect the legitimate rights and interests of consumers and safeguard the order of the online trading market, recently, the Provincial Market Supervision Bureau and Heihe Market Supervision Bureau issued a "two -way" prompt to consumers and online trading operators.

Remind consumers

1. Select the shopping platform. When shopping, you must choose a shopping platform and online stores with complete business qualifications, large scale, and high reputation, carefully check and understand the business license information of e -commerce operators, and administrative license information related to its business business. Don't try to click unknown or log in to strange websites, let alone pay through these links. Payment must pass a third -party payment platform.

2. Understand the discount rules. There are many preferential activities such as coupons, red envelopes, prepaid deposits, full reduction, spike, allowance and other preferential activities in various e -commerce platforms, and the preferential rules are different. Consumers should carefully read relevant preferential rules, understand the scope and timeliness, and avoid unnecessary consumer disputes from falling into the merchant's "routine" due to impulse consumption.

3. Beware of price fraud. For promotional campaigns carried out by prices, discounts, full reductions, gifts, lottery, etc., do not easily believe in the so -called "lowest price", prevent fraud such as fictional original price, first price increase and then discounts. Pay attention to the evaluation with real -life shots of products.

4. Reasoning live shopping. When consumers shopping through live broadcast, pay attention to rational restraint. Do not be confused by live streaming words and filter technology. After interacting, carefully understand the quality, quantity, brand, style, after -sales sales of the product Essence

5. Keep shopping vouchers. Pay attention to retaining promotional activities, product promotional pictures, retain the product order page, chat record screenshots, courier orders, shopping invoices and other related online shopping vouchers, so that they can defend their rights and enjoy after -sales service in the future.

6. Active rights protection according to law. Consumption disputes should be linked to the seller or shopping platform as soon as possible. It is impossible to resolve complaints or market supervision departments where the operator is located or the platform where the platform is located. When encountering scammers and fishing websites, report to the public security organs immediately.

Prompt online trading operator

1. Strictly implement the main responsibility. Platform operators should take good on to enter the customs, implement the obligation of review and inspection, and urge the operators in the platform to "bright photos, bright certificates, and bright rules." Inspection and monitoring of the goods or service information published in the promotional activities, it is found that illegal and illegal acts are found to take necessary disposal measures in time in accordance with the law, save relevant information records, report to the market supervision department and assist in the investigation and punishment.

2. Strictly standardize promotional behaviors. Unfair competition behaviors that disrupt the order of market competition and damage the legitimate rights and interests of other operators or consumers shall not be implemented; they must not conduct false or misunderstanding of business propaganda by fictional transactions or fabrication of user evaluation; Promotional behavior is strictly prohibited from fictional price discounts, misleading prices or price means to deceive and induce consumers.

3. To ensure the quality of goods and services. The goods sold or the services provided shall meet the requirements and environmental protection requirements of the protection of the personality and property. Commodities or services that are not allowed to sell or provide laws or administrative regulations for transactions; products that violate patents and trademarks and counterfeit goods shall not be sold.

4. Consciously safeguard consumer rights. Implement the provisions of "seven days without reason", actively handle consumer disputes, and safeguard the legitimate rights and interests of consumers. Do not reduce the after -sales service level of promotional products, shall not refuse the return and exchange for promotion or set up obstacles for consumer returns and exchanges, and shall not reserve the legitimate rights and interests of consumers on the grounds of reservation.

Source: Harbin News Network

Reporter: Li Jiaqi

Edit: Liu Yixuan

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