The neighborhood service station moved the service window to the door of the resident's house

Recently, in the Qianfeng Street Polytechnic Community in Wan Berlin District, Taiyuan City, the new "Neighborhood Service Station" newly established by the Qianfeng Street Party Working Committee is particularly lively. Nearby residents often come here to make suggestions, talks, and talk about their families.

What is the community "neighborhood service station"? Why do residents like to run here? In the early morning of July 26, a reporter from Shanxi Evening News entered the University of Science and Technology and conducted a field visit to the "neighborhood service station".

Create a service platform that integrates multiple functions

At 9 am on July 26, a reporter from Shanxi Evening News followed the party secretary and director of the Taiyuan University of Science and Technology Wu Ya and came to the "Neighborhood Service Station" at the Berlin Campus of Taiyuan University of Technology. As soon as I entered the Shanxi Evening News reporter, I saw that in an office of about 30 square meters, there were two "discussion tables" specializing in residents, and there were entertainment areas for residents to play chess and read.

Next to the "Discussion Table", three residents from the community are talking with the duty messenger Sun Ming about the people and things that happened in the community recently. "Little grandson, I want to make a suggestion, can you separate the square in front and change it into two small squares where the movement is separated? In this way, we can take a walk, and young people can play basketball and do not interfere with each other." "Net Little comrade, the child has been on a business trip recently, my legs and feet are inconvenient, can I help me pay the gas electricity bill? "" Hello, we found a red ant in the building, can I find someone to see it "...

"Don't worry, say one by one, let me register first. Rest assured, no matter what, as long as everyone comes to the station, we will find a way to deal with it ..." Watching the residents compete for suggestions, saying problems, duty on duty, and duty on duty. The grid member Sun Ming is not sloppy, and it is carefully recorded in the "List of Service for the People" specifically provided by residents.

According to the Wu Ya army, the construction of the "neighborhood service station" was helped to solve the help of the community resident unit science and engineering logistics service center, only 5 minutes away from each community. "The reason for the establishment of the" neighborhood service station "is to build a service platform that integrates a variety of functions such as party building, governance, and services. The people whispered, I responded, "Wu Ya said.

"One -to -one" assistance to solve trouble

"Secretary Wu, tell you a good news, my insulation wall is handled, I come here to thank you. Since the community has this 'neighborhood service station', it is much more convenient.时 ... "At 10 am, Wu Ya and the duty messenger Sun Ming just received a number of residents who came to the station. Ms. Yang, a 75 -year -old resident, walked in happily.

Ms. Yang lives in the University of Science and Technology, and has only a small square with the newly established “neighborhood service station” with the newly established science and technology Berlin campus. Recently, Ms. Yang encountered a particularly worrying thing: the newly moved neighbor's decoration house was too loud, not only affecting the normal life of the surrounding residents, but also the insulation wall of Ms. Yang's house on the same floor. A mouth. After Ms. Yang asked the other party's theory, she came to the "neighborhood service station".

"After listening to the question that Aunt Yang said, we immediately went to the scene to learn about the situation, and entered the house of residents with the same problems in the house of several households." Wu Yajun said.

After nearly an hour of on -site survey, Wuya Army had communicated and coordinated with the property. At the same time, the mesonist Sun Ming took measures to take "one -on -one" assistance to continue to follow up with Ms. Yang's work progress. In the end, with the joint efforts of many staff members of the "neighborhood service station", Ms. Yang's troubles were resolved in just two days.

"This neighborhood service station was well built, and I really moved the 'service window' to the doorstep. We are old and can't run. I didn't know who to help before. The service station ', I can find a grid staff to solve it, which is much more convenient than before. "Ms. Yang said happily.

According to Wu Yajun, since June of this year, the University of Science and Technology has deployed 10 "neighborhood service stations" and has now been put into use, which has truly realized zero -distance service for residents.

"We just want to truly build it into the forefront of promotional policies and regulations, investigating hidden dangers, resolving contradictions, and serving the people by building a" neighborhood service station "that is good at neighbors and mutual assistance. The establishment of 'establishment not only enhances the effectiveness of grass -roots social governance, but also enhances the sense of gain, happiness, and security of the people. "Wu Yajun said.

Shanxi Evening News reporter Li Ting

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