A total of more than 20 years of lost loved ones of Civilized Haidian!Wanshou Road Street's "Four People's Working Methods" play a big role ...

In Wanshou Road Street, in the words of residents: "By chatting, pulling up family, and calling the people's warmth line, the residents' opinions and suggestions are collected, and then reflected to the community and property. All reasonable requirements, the community will coordinate all parties to solve as soon as possible to solve as soon as possible ","

To solve all kinds of problems

Wanshou Road Street innovatively proposed

The people -centered "Four People's Working Methods"

Civil conditions hotline, civil sentiment station, people's specialist specialist, civil sentiment log

Continue to advance in -depth regional efficient energy governance

Enhance the sense of happiness, security, and gain of regional residents

Construction of "Happy Wanshou Road" together

I have not seen my loved ones to meet for more than 20 years

"It is really difficult to find for more than 20 years. My mother also missed her brother in Wuhan. She always thought of Beijing to come to him, but she was suffering from no contact information."

"I thought that this trip to Beijing's relatives would end in failure. After looking for and inquiring about the results along the street, I walked into the community neighborhood committee with a mentality of trying it. I did not expect to find a loved ones who had not met for more than 20 years. "

On July 24, the 68 -year -old Zhang Zhongrong family came to Beijing to find relatives from Wuhan. With the results of several communities, they came to Cuiwei Zhongli community in Wanshou Road Street for help. "We have a relative who hasn't met for more than 20 years in Beijing. The position of living is near Wanshou Road and Cuiwei Road, but the specific addresses and contact information can no longer be found." Zhang Zhongrong said to the community staff with an anticipated mood: "I can provide the names of my uncle and aunt and about age. Can I help find it?"

"Okay, no problem! You provide information." According to the approximate information provided by Zhang Zhongrong and his family, after the community worker Huang Zhengzhen sorted out the information, the residents of Cuiweizhongzhi's district from the ledger were sorted out. Investigation, but the comparison of the elderly who did not meet the conditions. "I understand the mood of Aunt Zhang's family very well. We launch a special commissioner of the people to find Aunt Zhang's uncle." Huang Zhengzhen recalled: "Although the information is fragmented, the various account records of the community are still very comprehensive. After the person with the same name, after the screening of key information and age, a Mr. Liu, who lives in Yangfangdian Street, is finally in line with Zhang Zhongrong's description. "

After getting in touch and information verification with Mr. Liu, the commissioner of Minqing received the current residence address of Mr. Liu. With the consent of Mr. Liu, he asked his niece Zhang Zhongrong family to speak with him and gave the address to the Zhang Zhongrong family. "Mother and grandma are older, and they may not have the opportunity to come to Beijing afterwards. This time, not only found Master Grandma, but also helped the old -fashioned uncle to fulfill his wish." Zhang Zhongrong's son said to the reporter.

"Ms. Zhang, who came from Wuhan, has given full play to the role of the people's specialist's very familiar with the situation of the community." Geng Yan, deputy director of the Wanshou Road Sub -district Office, told reporters: "In order to solve the problem of community governance, Wanshou Road Street innovatively innovatively The "Four People's Working Law" centered on the people, realizing the seamless connection of public opinion from the proposal, the case to the resolution, and the establishment of the benign closed loop of the "widely solicited public opinion -quickly respond to public opinion -promote the implementation of public opinion". "

Civil sentiment visits to solve the problem of the masses

"The property here rents the charging cabinet used to residents in the community to the people outside the community. Our electric bicycles cannot be charged!" Ms. Wang of Cuiwei Beili Community reported to the community. After learning about the situation, the commissioner of Minqing immediately verified the situation to the property company and contacted the reflected person to explain in detail about the charging cabinet.

"The charging pile and charging cabinet of the community are the Huimin projects participating in the community and property. When installation, the community resident population and the number of electric vehicles are installed, which fully meets the charging needs of the community." According to the property staff of the community, Cuiwei introduced, Cuiwei, Cuiwei Beili Community is an open community. The charging cabinet is used as a public facility. It does not rule out the use of non -community residents and courier staff, but there is absolutely no foreign rent. Prior to this, the community also maximized the use of charging piles in the residents of the community, and coordinated the installation company to cancel the monthly charging cabinet monthly package annual function.

In order to further solve the difficulty of charging residents, according to the large amount of residents and the courier occupied, Cuiwei Beili Community installed a total of 13 charging cabinets in Building 5, 6, 7, 9 and Cuiwei Garden. "From reflecting the problem to solving the problem, it has not been delayed at all." The community WeChat group came out one by one. "In the past, we dialed the 12345 hotline from the event. Now we can solve the popularity of the people.

"Residents contacted the commissioner of the people, the commissioner of the people, and the community through the public sentimental commissioner. "Geng Yan said.

Reporter's note:

The interests of the masses are small

In the interview, a word that community workers Huang Zhanzhen said impressed me. She said, "If the person you need to help at this moment is you, what are you in your mood? If we have not handled your demand, what are you in your mood? ? Only when we listen patiently, do it carefully, and give a reply as soon as possible, so that the masses will be satisfied, and the people will have a sense of gain and security. "Yeah, whether it is receiving the visit to the masses, dealing with tricky contradictions, or adhering to the community prevention and control" In the face of people of different ages and identities, they all have a brain charge ... Do every normal thing to satisfy the masses "micro -intention". Open the 380 people's logs and 2759 people in the 27 communities of Wanshou Road Street, and always maintain close connection with the masses for 24 hours. They are always ready to solve problems for the masses. , But for the masses, it is a big deal; there are some things that can't be seen, but they are the mouth and the heart. Only to help the masses do business sincerely, they will definitely gain the trust of the masses.

Reporter: Wu Xuanxuan Li Yiming

Edit: Zhang Bin

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