Complaint reports the QR codes into the clinic and ward!

Qingdao Daily/Guanhai News July 26. The Health and Health Committee of the City recently carried out special actions for Qingdao medical institutions and their staff and their staff. Medical institutions concentrate on high -pressure to combat "red envelopes", rebates and unreasonable inspection behaviors. Recently, the Municipal Health and Health Commission complained that the QR code will be posted into the outpatient clinics and wards of various medical institutions, unblocked the report channels, and solicit related clues to the general public.

This special action aims to conscientiously implement the decision -making and deployment of the Central and Provincial Party Committee and Municipal Party Committee on the work of party style and clean government, strengthen bottom line thinking and red line consciousness, and focus on the prominent problem of the people who affect the medical treatment of the masses. The unhealthy wind in the field of medical treatment. Forging the style of "seeking things for the masses", deepening the practical activity of "I do practical things for the masses", effectively solve the strong problems of the masses, and protect the health rights and interests of the people.

In the early stage, the Municipal Health and Health Commission designed and produced a QR code for WeChat to scan and upload photos and audiovisual materials as a network reporting pathway, and announced on the official website of the Municipal Health Commission and the outpatient clinics and wards of various medical institutions. Citizens can use WeChat to scan the "code" to report on "red envelopes", rebate, unreasonable inspection, poor service attitude, etc. or provide reasonable opinions and suggestions.

Combined with the content of the "Main Style ability improvement year" activity, the Municipal Health and Health Commission will gradually establish and improve the social supervisor system, adopt clear inspections and unannounced visits, hire third -party assessments, media supervision and other methods to increase medical institutions and their staff to accept the "red envelope ", Rebate and unreasonable inspection of clues, collect" red envelopes ", rebate and unreasonable inspection issues to report complaints in multiple ways, establish a long -term closed -loop management mechanism of daily supervision, rectification and implementation, improvement system, and continuous improvement. All medical institutions will fully carry out self -examination and self -examination, unblocking "red envelopes", and actively paying the channels. In the first half of the year, the staff of the city's medical institutions refused to accept 838 red envelopes, with an amount of 11.45779 million yuan; 1,250 red envelopes were paid or refunded, and the amount was 24.8549 million yuan.

The Municipal Health and Health Commission will increase supervision and inspection, discipline law enforcement, and conduct serious punishments of medical institutions and staff that violate industry discipline and maintain a high -pressure blow -to -strike situation of "red envelopes", rebates and unreasonable inspection behaviors. Strictly implement the main responsibility of industry style issues, establish a sound reward and punishment mechanism, and resolutely deal with violations of illegal personnel, and transfer to judicial organs suspected of crime.

Forging for the work of the masses, the Municipal Health and Health Commission has been acting. Since last year, the Municipal Health and Health Commission has carried out special rectification work of unreasonable medical examination behaviors in medical institutions, heavy punch cracking down on illegal medical and super -diagnosis scope, unnecessary examinations, and inspections that violate the principle of informed consent. Medical examination behavior. In the first half of this year, special rectification covered 2,567 medical institutions at all levels in the city, and found that there were 92 illegal and violations, and 66 institutions that were administrative penalties were discovered. (Qingdao Daily/Guanhai Journalist Guo Jingli)

Qingdao Health and Health System Complaint Report Path:

Thanks to the majority of citizens' friends to pay attention and support for the city's health cause. Citizen friends have encountered the "red envelopes", rebates and unreasonable inspection issues encountered during the medical treatment. Welcome to scan the "code" through WeChat at any time.

Every Monday to Friday can directly call the relevant districts and municipalities and medical institutions to reflect.

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