What is the improvement of public security law enforcement?Luoyang's approach is worthy of praise

Wang Bin, a reporter Wang Bin, a client of Henan Daily, Zhang Bo

How does the Public Security Police improve the satisfaction of the masses during the law enforcement process? On July 25, the reporter learned from the Luoyang Public Security Bureau that in order to give the masses a more realistic sense, the bureau is promoting the police to use French French, deepen the reform of the public security "decentralization of service", and build the public opinion feedback system. A series of explorations were conducted.

French and French became "standard" in law enforcement. Since the beginning of this year, the bureau has carried out special rectification on the problems of the police in French and French in French, and actively promoted and applied the "three -level progressive law enforcement standards" to comprehensively improve the police's law enforcement capabilities and levels. In order to allow the police to "dare to speak, speak, and speak well" French French, the bureau has compiled and issued the pocket book "Law Enforcement Division French and French and Window Civilization Standards". Teaching films, etc., list the focus of learning and precautions, and use the "one, one team, one instructor" mechanism, and use the class preparation, weekly meeting, "half -day training" activity to carry out full coverage, normalization, immersive learning training, etc. Police norms have significantly improved the use of French and French.

Substantial interest companies upgrade. Recently, Luoyang Public Security Bureau announced 20 new measures such as the "centralized office" of ID cards, residence permits, "nearby" of electric motorcycle registration, and community police business "Appointment Office", so that the masses and enterprises are realized. I really enjoy the high -quality and efficient services of public security organs.

It is understood that since the beginning of this year, Luoyang Public Security Comprehensive Traffic Police, Public Security, Internet Security, Drug Control, Entry -Exit and other police types of police business have been classified and sorted out 122 municipal public security government services. The "one -door office" of citizens' housekeeping halls was upgraded to "One Window -General", and the quality of work was greatly improved. At the same time, in -depth activities of "Optimizing the Business Environment and the Police Assistance Thousands of Enterprises" activities, a total of 987 police officers and 1205 companies were selected to visit 9143 times to realize the "zero distance" question. "People", fully escort the development of enterprises.

The public security work is done well, and the masses have the final say. According to reports, Luoyang City Public Security Organs pay attention to the return work in serving the masses, listen carefully to the opinions and suggestions of the masses, launch more adapting to the needs of the masses, higher quality services, build the "out" of the masses, the police "answer", and then please the masses. "Reading" full -cycle public opinion closed -loop evaluation system.

A few days ago, the Luoyang Public Security Bureau expanded the first three modules of the public opinion monitoring platform to 110 to take over the police, case handling, public opinion hotline, window service, traffic accidents, external channels, and public opinion surveys. Comprehensive monitoring of business work. In response to the dissatisfaction of the masses, Luoyang Public Security established the mechanism of "doing things" and "red and black lists", and successively issued and supervised 5 batches and 47 cases of matters.

As of the end of June, the Public Opinion Center of the Luoyang Public Security Bureau has sent more than 1.396 million text messages to the masses, receiving more than 203,000 replies; the satisfaction rate of the four main modules of the four main modules of the four main modules of the police, case handling, window service, and traffic accidents The specification rate all exceeded 99.5%; through the full supervision and follow -up and questioning results, the rectification rate of the dissatisfaction of each unit is currently not satisfied with 100%.

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