How can children not show a health code on the subway with a mobile phone?How to deal with special circumstances?

"Can't you register on the spot?"

Recently, some netizens reported to Ao Yi's news that their children could not display the green code due to network reasons by the subway. The staff did not let it go. After returning home, the child got the green code and delayed it for a long time.

Netizens said that because the children are not proficient in the operation of smartphones, and they cannot receive the green code sent by their parents due to network reasons, they need to return home to help their parents, resulting in the child's class is approaching.

In this regard, Ao Yiyi reporters called Shenzhen Metro Service Hotline. Customer service staff told reporters that because students or elderly people have no smartphones, they cannot show 48 hours of kernel acid proof. It is indeed because students travel alone, and they must show the printed 48 -hour kernel acid negative proof. In addition, a smartphone can only be used to scan the "place code" for one person. It does not support the scanning code for the time being, so passengers without smart phones do not need to scan the "place code".

The staff said that if there is no family member, and the 48 -hour kernel acid negative proof of the printed 48 -hour kernel acid can actively seek help from the staff and provide the ID number by the staff to inquire about the health code to enter the station.

The reporter noticed that in April this year, the official public account of the Shenzhen Metro released related news to answer the question of how students cannot take their mobile phones to show their health code.

In April 2022, a 72 -hour kernel acid negative certificate was required to take the subway. Students can show printed paper proof

In this article's comment, some netizens asked: "Can the paper printing proof be approved by the ID card?"

Shenzhen Metro response -no family members accompanied or printed. With the consent of the passengers themselves, the staff, volunteers, or pedestrians by the station (check code department), through the ID number or mobile phone number provided by the passenger, according to regulations, according to regulations, according to regulations On behalf of online declaration, generating or querying health code and 72 -hour nucleic acid detection (negative) proof. At the same time, the passengers are reminded to take the initiative to show the paper version of the 72 -hour nucleic acid detection negative records or electronic records.

In addition, the reporter learned that the current subway must detect negative proof of 48 hours of nucleic acid. If there is no 48 -hour nucleic acid detection negative certificate, you can also enter the station with the nucleic acid sample certificate (record) of nucleic acid samples (records) on the same day.

Determined/returning personnel from other places have no 48 -hour nucleic acid detection certificate or sample records. How to take public transport in Shenzhen in Shenzhen?

The reporter learned from the Shenzhen Municipal Transportation Bureau that after the abroad returned to the deep person's landing nucleic acid test, there was a record of the nucleic acid sampling voucher. The passengers could take the ticket, the ticket, and the health code green code by the day (within 24 hours). Public transportation, if there is no air ticket and ticket, can provide certificates such as ticket purchase records and boarding pass.

The vaccine can not provide 48 hours for nucleic acid testing. Passengers can take vaccination records and health code green codes within 48 hours of public transportation.

Writing: Ao Yi Journalist Li Yuan

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