Many banks in Shanghai are restricted to access and access, and citizens reflect that there is no money and saving money

Author:Jiefang Daily Time:2022.07.25

"There are only two machines that can withdraw money in total,

Nothing can be used normally! "

On the morning of July 17th, Ms. Tian in Baoshan District came to the Baoshan Yuepu Sub -branch of China Agricultural Bank of China No. 78 Longzhen Road to withdraw money. Signage. Waiting for more than ten minutes, there was still no progress. "It can have been completed quickly on the ATM machine, but now it is necessary to line up under the big sun." She immediately reflected this situation to the "Jiefang Daily · Shangguan News" message board.

This is not a case. Many Shanghai citizens are experiencing the same distress: in order to block the virus through cash, many banks in Shencheng have closed the functions of the ATM machine to deposit. Single function of money. The two -way cycle cannot be achieved, and the addition of banknotes and banknotes depends entirely on the manual. Due to the failure to maintain the citizens in time, the citizens cannot deposit and withdrawn normally.

Difficult with withdrawal, more difficult deposit

On the afternoon of July 19, when the reporter came to the branch, the two cash machines had returned to normal use. In response to the issues reported by Ms. Tian, the relevant person in charge of the branch explained that it was not that the machine was broken, but that the two ATM machines were "emptied" that day. The outlets were very busy. The staff did not have time to add money for a while, so that citizens had to line up to the artificial counter to handle business. It is understood that the branch has a total of 4 ATM machines. After the withdrawal function is separated, two of them are used as ATM and two are used as depositors. "We try to ensure that one machine can be used."

"The staff told me that the deposit needs to go to the counter to handle it, and the ATM machine cannot operate." Mr. Zhang in Qingpu District encountered "deposit problems". He reported through social platforms that he ran through the two nearby streets and towns nearby. Non -Chinese Agricultural Bank of China has not found ATM machines that can provide deposit functions. The artificial counter lined up for a long time. In desperation, Mr. Zhang chose to go to other banks to try to deposit with machines.

In the past few days, the reporter visited the offline outlets of many banks in Shencheng. At the moment when various banks strictly implement the separation of withdrawal functions, the phenomenon of difficulty withdrawal and more difficult deposits is common, especially the number of ATM machines is small. The outlets often can only retain the withdrawal function to meet the needs of citizens. For example, the original three ATMs of the Bank of Shanghai Jing'an Sub -branch are now only one. A staff member of the bank lobby told reporters that "the machine can only withdraw money".

△ There is only one ATM machine to withstand the withdrawal function.

In this regard, a person in the banking industry shared with reporters: "In the normal access state of the ATM machine, cash can be circulated in the machine, and the escort vehicle is regularly maintained. Basically, we do n’t need to worry too much. It can only be by my colleagues by themselves. "Because the size of the money box in the ATM machine is limited, the maintenance can not keep up for a while, and the machine will be empty or full." Some outlets will completely transfer the deposit business to Artificial counter, saving some manpower. "

The quantity shrinks more maintenance

On one side is the "retreat" of the function, and on the other side, with the popularity of mobile payment methods such as WeChat and Alipay, the ATM machine as an ATM machine for accessing cash tools is not as good as before. There are fewer people used. Due to the consideration of operating maintenance costs, it is not difficult to understand that banks choose to cut machines. Recent data released by the central bank recently showed that the number of ATMs across the country has dropped to less than one million units. The reporter also found in the field of visits on the spot that the "cabin" and the machine are not uncommon in the banks of Shencheng.

"It's getting more and more difficult to find!" After taking the current failure through the ATM machine, Ms. Tian sighed such a sigh, "In fact, this machine is still very important for those who are older." The elderly are not used to it. "Code payment", consumption and shopping still rely on cash. When receiving monthly pensions, it is also the most convenient to use ATM machines. She told reporters that when she went to a certain offline outlets of Industrial and Commercial Bank of China, she could not use the ATM machine and wanted to go to the artificial counter to handle it, but she failed to get the number of the day. Under the background of the long queue of artificial windows, the ATM machine is more valuable.

In this regard, Ms. Tian suggested that the bank improves the maintenance frequency of ATM machines as much as possible.

In addition, the reporter also found on a number of banks outlets that after the withdrawal of deposits is separated, some ATM's prompt signs are missing or unclear. For example, the "self -service cash machine" outside the ATM machine of the China Postal Savings Bank Shimen One Road Operation Office clearly stated that the "self -service cash withdrawal machine", but the lobby staff said that "the deposit is available"; Unaware of the labeling, but in fact, you can only handle the deposit business. "I have to go in and try it. It is inconvenient." On July 19, when the reporter visited near Dongfang Road in Zhangyang Road, Pudong New District, a citizen who was looking for an ATM machine said.

Many citizens suggest: under the premise of meeting the premise of epidemic prevention and ensuring safety, improve the maintenance frequency of ATM machines as much as possible, and timely placement and banknotes to ensure that the machine can operate normally.At the same time, it is recommended that the bank posted the corresponding identification according to the ATM machine function. If the machine cannot be used normally, it should also explain the situation and restore the normal time to the citizens in time, and open an artificial window to meet the needs of citizens' access to withdrawal.Ms. Tian also suggested that when the bank outlets are cut off, the actual use of the citizens should be rationally distributed in accordance with the actual use of the citizens. If the number of citizens using ATM machines with a large number of citizens can be reserved or increased the machine.While controlling the cost of operation and maintenance, it guarantees the use of citizens' use.

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Liberation Daily · Shangguan News Original manuscript, reprinting without permission