"First Leader" experience the process of service -Tongbai County Post Branch supervises the window service to help optimize the business environment

"Hello, how do I mail this document?" Recently, Comrade Yuan Yanhao, the "leader" of Tongbai County Post Branch, came to the postal window of the first floor of the Tongbai County Administrative Examination and Approval Service Center, respectively. Experience the process of government affairs and convenience services, and carry out the "walking process, solving problems, and excellent services" activities on the spot.

Supervise attention to heavy services, and the masses of the enterprise enjoy a convenient. Yuan Yanhao strictly abides by the central entrance of the central entrance to regulations, measures the temperature after entering the center, and then conducts in -depth exchanges with the postal window staff. The information requirements for invoicing have been fully understood, urging the window staff to strengthen service awareness and responsibility, and sit on the workstation in person to handle business for the masses who come to issue. Optimized the issues such as bank card numbers, round ticket certificates, and POS machine cards that appeared during the invoicing process to ensure that enterprises and the masses can get invoices in the most convenient and fast way.

Promoting reforms into convenience, comprehensively serving operators. Yuan Yanhao made a request that in response to the needs of enterprises and the masses that could not be resolved at the scene, it was necessary to make a record, report it as soon as possible, and formulate a feasible and effective solution. And requires the next step to promote business promotion and publicity from two aspects of Douyin's red platform and free handbags, so that more enterprises and the masses who come to the center to work can enjoy the convenience services such as mailing and invoicing provided by the post, so that enterprises and the masses " Only enter one door "," run at most once ", cheer for the" last mile "of government service. Yuan Yanhao also said that he will take the time to docking the system permissions with the Taxation Bureau, further optimize the workflow, and strive to provide more comprehensive and better services for enterprises and the masses.

In order to further maintain a good government ecosystem and help continue to optimize the business environment, Yuan Yanhao said: "There is no trivial matter of government services, we must grasp the needs of the business and the masses in time, and accelerate the" one thing to do the "decentralization service service reform once. , Optimize the process of work, implement our convenience measures to the masses and market entities. "(Li Peng)

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