Extraordinary Comment ｜ Suddenly dying in the tourism of the elderly, many violations of travel agencies, how can it be words?

Ji Mu News commentator Qu Jing

Recently, Ms. Dai, Zhanjiang, Guangdong, broke the news that in early July, she took her parents to travel to Changsha. On the last day, she quarreled with the tour guide on the bus because of the special products that did not buy tour guides. The 75 -year -old father suspected that he had stopped death due to his heart. Zhou, the relevant person in charge of the travel agency, said that the police had investigated the matter, but the travel agency and tour guide were not responsible for the death of the elderly. The negotiations between the two parties have reached an agreement. (According to the surging news on July 23)

Originally, I wanted to take the elderly out to travel, relax the body and mind, and enhance their affection. I did not expect that the old man had to let people go on the way. The family members' grief and regrets, and the children can feel the same. Therefore, the tour guides and travel agencies desperately shirk responsibility are more selfish and indifferent, and lack basic professional ethics and contract spirit.

Although it is said that tourists and tour guides have their own words about whether they are forcibly required to shop in tourism, and the elderly died because of the cardiac arrest, it is difficult to assert that the words and deeds of the tour guide have a direct relationship, but even if you do not argue with the right and wrong of the details, the incident is involved. There are still many violations of tour guides and travel agencies.

First of all, the guided tour card held by the male guided tour of the group in the whole process is fake, that is, he has no qualifications of the tour guide, but the travel agency asked him to partner with another female tour guide. "The identity of his" black tour guide "has to say that it is really painstaking to drill the empty;

Fake documents proceeded by the tour guide (Source: Surging News)

Furthermore, the tour group's leaflet wakes up the target "0 at self -funded 0 shopping". The notice of the group also clearly states that "the whole process will arrange a local production supermarket", "the excellent national certificate tour guides service" Xiao Mou, who was managed by the tour guide, did not have a certificate at all. He saw various sales products on the way. It was said to be "the local human relationship" and "gratitude driver". This is completely inconsistent with the content of the contract. It is speculative. The breach of contract.

The leaflet of the tour group (Source: Surging News)

Notice of the tour group for the tour group (Source: Surging News)

What is speechless is that whether it is Xiao himself or his travel agency, it seems that he does not realize the seriousness of his behavior. The tour guide is regarded as a measure of power, and the sales of the car are said to be "hidden rules". Even when explaining the situation, the whole car must be bought. It is said that the customer wants to complain, and he is explaining ... it really makes people see what is the strong word, and the tongue is like a spring. It is thought that how irritable and helpless this group of tourists were disturbed along the way, making the so -called "pure play group" very ironic.

The news comment area of ​​the news has become a news zone of netizens without unexpectedly. Some people sign a contract with zero shopping, in fact, there are shopping itinerary every day; some people are determined not to shop, and the tour guide asked to add money, otherwise they will leave the group; like Ms. Dai, they encounter unlicensed tour guides and travel experiences. Extremely poor, the complaint is unsuccessful.

It can be seen that although the country has further rectified outstanding problems such as "unreasonable low -cost travel" and "tourism for shopping" of the tourism market, there are still a lot of illegal and illegal behaviors in the tourism markets in various places. Like the tour guide in the news, it is not taken for granted, and it is considered the so -called "rules." Does this also show that the supervision and rectification of some places are not enough, and it is not enough to form a deterrent.

Therefore, even if the elderly family and travel agencies have reached an agreement, they cannot bring all kinds of violations. The local regulatory authorities must not only severely investigate the violations of travel agencies and "black tour guides". We must also be patient with a punch to maintain the market order. In other places where other tourism industry is developed, it is also necessary to make a precepts to strengthen law enforcement inspections of tourist teams and ground connection agencies. Regarding the stipulation that does not meet the regulations, drilling the stipulation of emptiness and causing consumers to be disgusted. Criminal responsibility is investigated for criminal responsibility. Otherwise, consumers may lose trust in the entire industry of "traveling with the group", and then come again and again, they will regret it late.

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