Flexible use of the "four operations" to resolutely build the epidemic prevention and control line

A new round of epidemic strikes, and the "Social Working Committee" of Shandan Street Community, Welfare Road Street, Xigu District moves. Line.

"Plus" a prevention and control door

Change "zero risk" with "unswerving"

"Master, according to the emergency notice of the epidemic prevention and control, the community continues to implement control, you can't go out." "Why don't let me go out, I want to go out to buy things, and the food at home is not enough." Going out for your safety. I also understand your appeal. We will arrange for the essentials of life as soon as possible into the community for sale. Please understand and cooperate with our work. "

In order to prevent and control the premium of the epidemic, reduce the flow of personnel and reduce the risk of cross -infection. On the door of each community, the cadres, property staff, and volunteers are tireless to the residents who want to come out to explain the latest epidemic prevention and control. Requires to soothe their anxious emotions, and write down their demands one by one, solve the solution on the spot, and cannot be resolved to the community in a timely manner for processing, to maximize ensuring that each resident can maintain a stable in this special period to maintain a stable stability in this special period. Mood, but panic, and not blindly relaxed.

"Reduce" a burden of prevention and control

Use "community love" to comfort "leave nostalgia"

"Hello Grandma Li, we are the staff of the community. Recently, the situation of the Lanzhou epidemic situation is relatively severe. Check it up with you, do you still live with Grandpa in Shanghai? Is there a plan to return to Lanzhou?" On vacation, we are in the field. I also heard that the epidemic is very serious, and now I dare not come back. " As a result, each resident should check all the inspection, and the community staff seize all time and use the telephone and WeChat groups to investigate.

There are many "migratory bird -style" elderly people in the community. Children are working hard and settled in home. The elderly stay in the country for half a year and stay in the local area for half a year. Community workers often visit their households, calling the elderly more, and asking the situation. In special periods, they have strengthened their care for the elderly to soothe their "homesickness".

"Multiplier" double prevention and control effect

Casting "Security Network" with "Volunteer Red"

"Please keep the" one -meter line "distance, wear a mask, and prepare the health code." "Please pay attention to the notification in the group, go downstairs to do nucleic acid in order. I ca n’t stand it when I get older. I hope everyone can understand it, so let the elderly do it first, thank you very much. "In the round of nucleic acid testing, these volunteers wearing red vests shuttled through the queuing crowd. The waiting residents emphasize the discipline of nucleic acid testing and help people with difficulty explaining the situation to other residents.

Faced with the emergency epidemic, the community was in the dilemma of continuous reduction due to factors such as the physical condition and isolation of the staff. At the time of the community, it received a call from the community party members and residents to join the volunteer. "During this time, let's work at home, is it still lacking in nucleic acid testing? I can come." "Is the door post in our community not enough? Although I can't do the fine work on the mobile phone and the computer, it is still possible to help stand on the stand. "" I am not very good, I can't help you as a volunteer. These supplies are my heart, I hope you will accept it. "This phone call not only warmed the hearts of the front -line staff, but also built it. The "safe network" of the epidemic prevention and control.

"Except" contradictory disputes together

Use "service to" warm "resident heart"

"How do you sell this pepper, please give me a pound." "This leek is fresh, please put me some." "Lady, you will not be more expensive than the outside?" This is all uniformly connected by the community. The price of vegetables must be guaranteed to be sold as outside. "Early in the morning, the uncle and aunts saw the notification in the WeChat group of" Happy neighbor "and took the vegetable basket downstairs. The staff of the community and property are also guarding the order and answering concerns to the elderly.

In order to solve the problem of unable to go out of the community to buy food, the person in charge of the community asked the upper -level joint defense joint control headquarters to be approved, and immediately contacted the planning points of the property communities and contacted the food buyers to establish a health account for them. The next day, the vegetables were moved to the door of the residents. Now, the residents will never worry about buying vegetables, and truly feel the warmth of the community.

Reporter: Dong Yixi

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