A emerging industry of "Lonely Consultation" is rising -clinicians

Cover reporter Zhao Zijun

Have you experienced a person to go to the hospital to see a doctor? Would you like to spend money to find someone to accompany you to the hospital for surgery? For groups such as the elderly, disabled, young people who work alone in different places, and Bao Ma who bring their baby alone, "lonely clinic" is often an inevitable thing. A clinician, an emerging profession, came into being.

Nanchong, the second largest city in Sichuan, a medical and health city. This year, the clinicist started in Nanchong. What kind of profession is this? What is the survival situation? On July 22, the cover reporter walked into the Affiliated Hospital of the North Sichuan Medical College and interviewed the clinic group on the spot. 32 -year -old Deng Xiaocheng is one of the founders of Nanchong's local companion.

Deng Xiaocheng records the daily clinic

Real estate sales switch to clinic

5 people formation team

Deng Xiaocheng is a native of Nanchong. He is 32 years old and was previously a real estate sales. She is about to encounter the workplace crisis and middle -aged anxiety. At the beginning of the year, she decided to start a business with the support of her family.

"The seventh national census data shows that the population of my country is 26.402 million at the age of 60 and above, accounting for 18.70%." Deng Xiaocheng, who is looking at the market, said that it is both business and feelings. "I often see the helplessness of the elderly in the hospital. Many of them will not operate on the machine and mobile phones."

Therefore, Deng Xiaocheng decided to switch to the clinic. In the first half of the year, she went to Chongqing, Chengdu and other places many times, and "stepped on" in many hospitals in Nanchong. "The clinic must not only understand medical common sense, understand the situation of the hospital and the process of medical treatment, but also need sufficient patience and love."

In June, Deng Xiaocheng officially established his own team. "The team is called Chengxin, which means‘ integrity ’. The members of the Nanchong team are currently only 5, but there are partners in Chongqing and Chengdu.

It is often questioned that the companion is "ox", "trafficking" and "medical care". "This is a misunderstanding! We don't recommend a doctor, and sometimes we can't get the number." Deng Xiaocheng said that the clinicist was only responsible for agency and accompanying consultation. The work of the accompanying consultation is mainly guided, explained and accompanied. "We often sign in and get numbers at 7 o'clock. Patients go directly to the doctor to see the doctor. After the doctor, we have to do other tasks to maximize the time and energy of the patient."

Children's remote order

Pretend to be a child "friend" to accompany the elderly to see a doctor

In Deng Xiaocheng's view, the clinicist is a temperature occupation.

"His father has been sore on his legs for a long time, and he has been unclear. He said it was painful, but I felt pain, but he didn't say it." Not long ago, Zhang Qiang (a pseudonym), who was working in Xinjiang, found Deng Xiaocheng. The teacher can pretend to be his friend and take his father who lives in his hometown in Chongqing to see a doctor.

"We handed him to Chongqing's partners." Deng Xiaocheng said that most of the elderly in the accompanying orders, most of them work in other places, and some of them are too busy to accompany them, while the elderly are unwilling to bother their children. When many elderly people go to the hospital, they are like walking into the "maze".

Zhang Qiang (pseudonym), who is working in Xinjiang, found Deng Xiaojian

Children placing orders remotely, in order to reassure the elderly, they often play the "friends" of their children. Take the elderly to see a doctor, chat with the elderly, and ask the elderly's specific condition. Afterwards, tell the elderly and children in detail the results of the doctor.

In order to avoid risks, before receiving orders, they have to sign an agreement with customers and agree on the responsibility of both parties. "In this way, we don't have to worry too much during the service process. Customers can also understand what the risks they may face in advance and reduce disputes."

Toll 150 yuan/4 hours

Looking forward to reducing the phenomenon of "loneliness"

The reporter's search found that there were no hard standards in the industry in the industry, low entry thresholds, and no relevant standards for service prices, processes, and service quality. "This is both concerned about customers and we care about." Deng Xiaocheng said that in the future, he hopes that the clinic will have access standards or qualification certifications, which will be good for the visitors and family members.

At the same time, Deng Xiaojian admitted that Nanchong's clinic market was not considerable. "There are not many sons a month, and sometimes there are no orders for a few days. Locals generally have relatives or friends. Many people think the price is high. We charge 150 yuan/4 hours. In fact, we often spend 5 to 6 Hour, count about 30 yuan in an hour. "

On Deng Xiaocheng's short video platform, people often commented or private letters want to be a companion. "They think that this line is easy, and the monthly income is more than 10,000. In fact, the income is not as high as online rumors. In the early stage, we can only earn enough living expenses. In the past six months, we have been losing money."

Why do you stick to money? "This line requires a certain period of precipitation. I am still very optimistic about this market. It is a major development trend in the future. Urban -rural medical resources have uneven distribution, aging population aging, accelerated construction of hospital intelligence, and increased group groups ... In these contexts, some people must need us, and our existence is meaningful. "

Deng Xiaocheng hopes that in the future, while the marketing market can be more standardized, more people will join in to reduce the phenomenon of "lonely clinic", and to a certain extent to alleviate the problem of "medical difficulties" for the elderly.

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