From "artificial mining" to the "code" of "scanning code" allows the mass service of the high -risk zone in the new capital district to be fast and accurate

In the early morning of July 20, the staff of the Social Affairs Committee of the Chengdu New Division District Committee and the Tianfu Citizen Cloud Technology Development Team fought side by side on the front line of epidemic prevention. Optimization plan.

After the residents fill in the information through the "one yard of the risk zone service", the community can simultaneously grasp the information of residents, family members, and detention personnel in the risk area, and superimposed the functions of reporting, health checkup, party membership, volunteer registration and other functions. The "one -yard of the risk zone service" will integrate more functions of mass services in the mid -to -high risk zone.

Solve the pain point: from "artificial mining" to "scan code collection"

On April 20 this year, a sudden epidemic in the 10,000 residents in Xindu, with a rush of epidemic prevention. Community staff and volunteers are wearing protective clothing, left -handed pen and right hand, and collecting residential information one by one. Without knocking on the door, they have to come to the door repeatedly.

After the collection, although the recorded book has disappeared, it may still become a source of communication after bringing out the risk area. At the same time, the basic work such as artificial enrollment, comparison, and summary of data requires a lot of manpower and time. Compared with the "early and small" epidemic disposal requirements, the efficiency is low.

"Can you develop an online service? When the epidemic is coming, do you truly realize the" data running "instead of artificial labor? It's both efficient and safe." Liu Xiangyang, deputy director of the Xindu District Party Committee and Social Affairs Committee Professional resources in this area.

In mid -May, under the guidance of the Chengdu Municipal Party Committee's Social Governance Committee, relying on the integrated information platform of Smart Rongcheng · Smart Community, the New Metropolitan District Party Committee Citizen Citizen Cloud launched the construction of the "Risk Zone Services" project. "The key to this code lies in three points. One is to combine the residents' initiative to report information and technical judgments to ensure the accuracy of information. The other is to establish a rapid response mechanism after the demand for residents. And community resources are presented on the 'one picture' through intelligent means, forming a scheduling cockpit. "The person in charge of the relevant project of Tianfu Citizen Cloud introduced.

In June, the new capital district has repeatedly carried out the "one -yard of the risk zone service" to carry out the "preparation of war" community epidemic prevention and control exercises, achieved good results in multiple communities, and continuously optimized and improved service functions according to the pilot conditions.

On July 18th, the first phase of the first phase of Runyang Guanlan Lugao, Sanhe Street, Xindu District, found a confirmed case for temporary management and control. After many practicing workflows that have been familiar with in the early stage, in the case of reducing the investment in community staff by 30%, more than 700 households and more than 1,700 people are completed two hours in advance compared to the expected time in advance. Provide a solid foundation for subsequent epidemic prevention and control work.

Use experience: efficient and clear, timely respond to demand

On the evening of July 18th, the first phase of Runyang Guanlan Lugao residents received the "one -code service of the risk zone service" through the owner WeChat group and Lou Dongchang WeChat. After the residents scrape the code, click on the request function on the interface to fill in specific needs. The background of the community work will be classified according to the five major categories of medical treatment, living materials, and psychological guidance. The medical demand system will be automatically warned.

At the same time, in the process of the information of the personnel of this round of personnel, community staff also learned that nearly 50 special group personnel including pregnant women, newborn, elderly people, and patients with chronic diseases laid the foundation for the next step to carry out the "point -to -point" service to carry out the "point -to -point" service in the next step. Essence At the same time, the party members and medical staff of the owners and medical staff were transformed into a "online+offline" volunteer service forces in the risk area.

On the night of the temporary management and control, the community working group of Runyang · Guanlan Lugao community in Xindu District received a early warning information pushed by the work background. Go to the hospital every Tuesday, Thursday, and Saturday for dialysis treatment. " After receiving the information, the community staff quickly coordinated the relevant departments and arranged for the vehicle to transport Mr. Wu to the hospital for dialysis on the 19th morning.

"After hearing the community as a risk area, I was still worried. When I saw this service in the community in the evening, I quickly reported my needs. I did not expect to solve it so soon, thank you!" arrive.

"It turns out that the needs of residents are reported in the WeChat group of Lou Dong, and then collected, summarized, handled, and feeded by a special person. Personnel said. It is understood that since the service is launched, 541 residents have been collected and disposed of residents, with an effective resolution rate of 100%.

- END -