This real thing is worthy of the elderly to learn from — the Central Bank Anyang Hongqi Middle Road Sub -branch successfully intercepted a typical telecommunications fraud

Henan Daily Client reporter Li Xubing Correspondent Qin Yifan

In order to resolutely crack down on illegal and criminal acts of fraud in the name of "pension", according to the requirements of relevant departments and superiors, the Bank of China Anyang Branch actively organized and carefully deployed, continuously carried out special activities and publicity work to combat pension fraud, and achieved certain results. Essence Recently, an elderly customer came to the Bank of China Anyang Hongqi Middle Road Sub -branch to handle business. After entering the business hall, the lobby manager asked the elderly what help is needed. The old man said that he would remit money to his grandson. After the lobby manager made a risk prompt to the elderly, he guided the elderly to go to the window to handle business.

When the operation is operating, the staff of the bank counter is keenly discovered that the name of the payee's name and the remittant of the business handling in the morning are repeated. The staff at the bank counter aware of the abnormalities, and then called the lobby manager to verify the elderly again. The old man insisted that the payer is his grandson. The lobby manager patiently communicated with the elderly, reminding him that he might encounter telecommunications fraud, and the elderly still insisted on remittance. Seeing this, the lobby manager immediately reported the situation to the president and guided the elderly to the financial management room to appease his emotions. After many reminders and patient inquiries, the elderly revealed that the payee was not his grandson, but "the director of a police station in Zhengzhou Public Security Bureau." After understanding this information, the staff of the branch initially determined that the elderly customers were encountered by telecommunications fraud. While the staff appeased the emotions of the elderly, they immediately called 110 to call the police. After the Public Security Police went to the site to verify and confirm it, it was determined to be telecommunications fraud, and also traced it according to the clues provided by the bank.

It turned out that the scammer pretended to be the grandson of the elderly client and called the elderly to call, saying that he had a conflict with his classmates in the morning, causing the other party to be injured. He had been taken to the local police station and his mobile phone was confiscated. The old man called his grandson call, prompting that he could not connect. Immediately afterwards, those who claimed to be "class teachers", "other parents" and "police station director" called the elderly to call for the elderly, asking for remittance 50,000 yuan to private, and did not affect the academic studies of the grandson. At the same time, the other party asked the elderly to ask the elderly Confidential, don't tell anyone. The staff of the Bank of China Anyang Hongqi Middle Road Sub -branch successfully identified the telecommunications fraud through the keen and meticulous work of the work attitude towards the customer, and avoided being deceived by the elderly. Through this incident, the staff of the Bank of China Anyang Hongqi Middle Road Sub -branch will also be provided to the police for remittance clues for the remittance of the same name in the morning.

It is reported that the Bank of China Anyang Branch continued to carry out publicity of pension fraud, and continued to play publicity slogans to prevent pension fraud through the LED screen of the business venue of the branch. For the elderly who came to the branch of the branch outlets to conduct key publicity, the business outlet lobby manager, financial management manager, and teller explained the means and harm of pension fraud through case explanations and distribution of leaflets; The elderly customers focus on reminding them to verify whether the payee is his own relative, verify the use of remittances, and prevent elderly customers from being deceived.

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