Sharing charging treasure charging is getting slower and slower?Netizens guess it was because ...

Jimu Journalist Zhou Dan

Intern Peng Siwen

Recently, Mr. Peng, a citizen of Wuhan, reported that he charged with a shared charging treasure and only charged 5%of the power in 2 hours. What's wrong with Bao? "

Jimu Journalist search found that there are many similar spit on the Internet: slow charging, expensive charges, difficult returning ... shared charging treasures frequently become the object of consumers vomiting.

In this regard, people in the industry suggested that for the shared charging treasure industry, only by paying attention to consumer experience and continuously solving pain points can we stand in the market for a long time.

A shared charging treasure site on the streets of Wuhan Street

Netizens have encountered "Turtle Speed" charging many times

Mr. Peng introduced that last weekend, he went to a shopping mall in Wuchang crab to eat. Because the mobile phone was out of power, he scanned the code to rent a shared charging treasure. I did n’t use my mobile phone. After looking at it in an hour, the power was 3%. I thought I did n’t insert it. I re -inserted the power. "Later Among them, the power growth was extremely slow. Another hour, he was ready to leave after eating, and the electricity was still only 5%.

"Payed 8 yuan, and finally 5%of the electricity, it can only ensure that the mobile phone is not shut down automatically, and I feel that the charging is charged with loneliness." Mr. Peng and his friend said. Similar encounters.

Ms. Ren of Wuhan City also said that not long ago she was shopping in the mall, and she borrowed a charging treasure in the shopping mall. She used 20%of electricity for more than an hour, and the amount of electricity in the charging treasure consumed.

On July 18, Jimu Journalists searched online and found that similar vomiting was not a small number.

Some netizens said that they rented a shared charging treasure for an hour, costing 10 yuan, only 10%of the power. Some netizens said that the charging of shared charging treasures is getting more and more expensive, but it feels that the service life of the charging treasure has reached the time, and it has not been replaced in time, resulting in the slower and slower charging, and sometimes there is no reaction for a long time.

The reporter searched that on the black cat complaint platform, there were more than 70,000 complaints about charging treasures, mostly on issues such as deductions, difficulties, and slow charging.

Some netizens have published their own verification results on social platforms. The largest output current marked by shared charging treasures is 2.4A, and the actual output current is 1.18A, and even half of the value is not available.

"If it's just a little slower, I can still accept it, but more and more charging treasures are simply charging 'Turtle Spear', which is too slow!" Said Mr. Peng, a citizen who was interviewed above.

Slow charging triggers a lot of speculation of netizens

Why is the shared charging treasure charging slowly?

Some netizens speculate that the charging speed is slow because the shared charging treasure is mostly slow charging, the power is low, and the most common shared charging treasure power is below 12 watts and below. In addition, the shared charging treasure has been placed for a long time, and the old battery losses may cause slow charging. Another saying is that the logic of slow charging is very simple, the slower is over, the borrowing time is longer, and the payment is more.

Jimu Journalists dialed a number of shared charging treasure brand customer service calls as consumers to consult the problem of slow charging of shared charging treasures.

Monster charging treasure customer service said that the slow charging may be caused by the user's mobile phone parameters and the charging treasure parameter.

The street power charging treasure customer service said that the slow charging may be a problem with the charging treasure interface used, and it may also be related to the aging of the battery, and the power of the charging treasure has little effect on the charging speed.

Not only is the charging slow, many citizens have also been inconvenient to return, causing timeout, and they have to spend 99 yuan to buy shared charging treasures.

Wuhan college student Xiao Zhao watched a movie city at a movie city in Hankou Jiefang Avenue not long ago, and borrowed a shared charging treasure before watching the movie. The movie was about two hours long. After the movie viewing, I wanted to return it quickly. The treasure air grid was full, "According to the map, I found another return point for the surrounding return, which is also full." So he and his friends went to eat, and then forgot to return it. It only costs 99 yuan to buy this charging treasure.

Jimu journalists searched on the second-hand e-commerce platform and found that many netizens are selling second-hand products with head-shared charging treasures. The price is basically 10-50 yuan. Next, I want to change my hand to restore a little loss.

The industry should pay more attention to consumer experience in the industry

The reporter sorted out the development process of shared charging treasures found that in 2015, the shared charging treasure entered the market in 2015; by 2017, with the influx of capital, the shared charging treasure entered the explosive period. Nowadays, many people have developed habits. When they go out, they can sweep the charging treasures without having to worry about mobile phone power.

Shared charging treasure companies have also developed rapidly.

Take monster charging as an example. On April 1, 2021, the monster charging officially landed on Nasdaq, becoming the first share of shared charging treasures. For more than a year after listing, the stock price of monsters charging generally showed a downward trend.

At the financial report level, the revenue of monsters in the first quarter of 2022 was 737 million yuan, a year -on -year decrease of 13%and a decrease of 12%month -on -month.In fact, monsters have been charging for three consecutive quarters of losses and showing a trend of losses.Another well -known shared charging treasure brand Xiaodian Technology impacted the IPO and ended in failure. This year, it was also exposed to layout, causing heated discussions.

A shared charging treasure at a subway station in Wuhan

According to industry analysts, the profit model of shared charging treasures is relatively single, and 90%of the income comes from rental income.The shared charging treasure of the capital background is more difficult to develop. Investors must return, brand operators must operate funds, technical funds, and maintenance costs, and agents also need profit.Therefore, many shared charging treasure brands can only make articles on rental income, and the complaints are high.

"In any case, only by attaching importance to consumer experience and continuous improvement can we stand for a long time in the market." The person suggested that the shared charging treasure industry should pay attention to consumer complaints, constantly resolve pain points, and win consumers.

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