Super convenience!Municipal Government Government Service Center opens a new online appointment model

Municipal Government Government Service Center: a new model of government services is more convenient to do things

Recently, the citizen Xu Hui made an online appointment in advance through the "Tianma Xing Citizen Cloud" APP. At the agreed time, he went to the government government service hall to get the number on the spot. The Municipal Government Affairs Service Center Government Affairs Office's online reservation platform was officially launched on July 11, opening a new model of online appointments for government service services in the city. Enterprises and the masses only need to move their fingers to easily enjoy online appointment services.

Citizen's "one -stop" application certificate

In order to optimize government services, focus on solving problems such as queuing and tie of the masses, and promote the standardization, standardization, and facilitation of government services. The municipal government government service center has recently established an online appointment platform for government affairs. The "integrated" government service platform is seamlessly connected to achieve all businesses that enter the government service center at the two levels of the urban area can be reserved online online to truly achieve government service data sharing and business collaboration. According to factors such as the difficulty of the business of the business, the government affairs work online appointment platform flexibly sets the number of appointments for each appointment time period for each business to easily achieve "current limit".

How to make an online appointment? The reporter learned that the business company and the masses can download and install the "Tianma Xing Citizen Cloud" APP. After completing the real -name authentication, click on the homepage "Government Affairs Office Appointment" to select the appointment window to enter the interface of the appointment business, select the matters you want Reservation time and appointment period. After the appointment is successful, I will receive SMS reminders at the same time, search for the WeChat public account of "Tianma Xing Citizen Cloud Service" with WeChat, click "Government Affairs" in the menu bar, enter my mobile phone number, wait for the call number to remind, just at the appointment time You can draw an appointment number to draw an appointment number in the lobby.

On the morning of July 15th, Wang Yujie, a staff member of the "Tianma Xing Citizen Cloud" public service platform, was helping the online appointment to make an appointment for the people in the hall to pick up the number on the spot. She told reporters that after the online appointment is online, the masses do not need to go to the government service hall to line up on the spot. Just move the fingers to enjoy convenient services such as online appointments and service reminders. The phenomenon, reasonable arrangement time, not only shortened the process of work, but also solved the problems such as captains, running, and time -consuming of the masses, reducing the cost of work and improving the satisfaction of the masses. Wang Yujie said that for the elderly and the masses without smart phones, the Government Center also arranged for the front desk and window to help the people on the front desk of various floors to help the masses make an appointment on the spot.

Volunteers help citizens contract number

Citizen Ji Changjie recently needed to handle the provident fund business for the urgent purchase of a house. He made an online appointment and determined the processing period in advance. After entering the municipal government service hall, volunteers guided him to successfully withdraw the number on the spot and quickly handled the provident fund business. Ji Changjie said: "With an online appointment, it is particularly convenient and fast to work in the government service hall now."

Government services are the "Lianxin Bridge" that connects the masses, and a "fast track" for solving the various demands of the masses. The Municipal Government Government Service Center actively promotes the "online office", "palm office" and "mailing office" and other "not to enjoy" services, so that "data running" and "online running" instead of "offline run". A "one -window office" area of ​​the enterprise was opened, and the combined materials and repeated links were opened. The registration of the enterprise was reduced from the original promise to three working days to the "handling of the parts." Continue to promote the "one thing" of retired soldiers and optimize the reconstruction process. Improve the "one window acceptance" integration service model of the government service hall, maximize the time limit for approval. Implement the first system of question responsibility, one notification, one window acceptance, parallel processing, limited time settlement and other systems, and open green channels for the approval of engineering construction projects, and rely on Wuwei's integrated online government service platform to open columns Matters provide convenience for enterprises and the masses.

Listen to the voice of the people online, and let the people worry about the people offline. The Municipal Government Government Service Center also strengthened the "12345" convenience service hotline service. Relying on the "Tianma Xing Citizen Cloud" APP, it launched a service method and channel that is not snoring -the "Wuwei 12345 Hotline" mobile service to promote "7 × 24" An hourly answer service, timely grasp and solve the actual difficulties and problems encountered by the masses.

All media reporter Jiang Xinwen

Source: Wuwei City Rong Media Center

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Editor in charge: Mao Mengjie

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