Communication, negotiation, mutual assistance ... The Putuo neighborhood committee publicly creates a new situation of governance and governance

In community governance, how to better serve residents and the masses is the key issue of the top priority. With the increasingly diverse means of governance and the gradual improvement of related technical means, the current community services are developing in the direction of intelligence, convenience, and refinement. In recent years, Changfeng Xincun Street has actively explored innovative digital management service models, continuously improves community management service functions, actively creates a "palm community" and promotes the "hand -up work method". +Offline "offline" and other means, while achieving the information of the information and the "last 100 meters", the orderly connection combines the list of resource lists, demand lists, and co -construction lists to effectively play the role of the second echelon and allow the residents to be full of people and the masses. Do not go home to understand community affairs, participate in the council, and share mutual assistance.

The "open column" on the palm: not enough to leave, the community affairs are fully known

In community life, the disclosure of residential affairs is not only a "sunshine project", but also a "people's heart project". For a long time, whether it is the circular broadcast of the electronic display or the notice of the community propaganda column, the street has always adhered to major matters, major decisions in time, and accepted the supervision of the general public, so that the community can truly realize the "sun transparency".

During the epidemic period, due to the time system and reality of Changfeng Xincun Street, under the guidance of relevant streets, 27 residential areas in the area established the WeChat group, party member WeChat group, building leader WeChat group and volunteer in the area under its jurisdiction. There are 1766 online communication groups such as WeChat groups. These WeChat groups break the traditional time and regional space restrictions. Wide, fast, and convenient as the advantage of the face and quickly become the "new position" of the openness of the residential affairs. Knowledge of anti -epidemic and science anti -epidemic tips are affectionately called "palm residues" by residents.

Volunteer recruitment notice of the No. 1 Village of the Normal University

The whole process of openness and transparent residential affairs allows residents to "see a panoramic view". Everyone said: "In this way, we understand, clear, and stronger cohesion for the epidemic situation, prevention and control requirements." At the same time, at the same time A briefing of electronic resistance with rich content, graphic and text -and -text is also born. The Fengheyuan Anti -Echitheing Daily covers ten aspects of the content. Group purchase information and public materials distribution allows residents with multiple complaints to get satisfactory answers; residents in the 1st Village of the Chinese Normal University Village to show the volunteer style of the comic "White Armor Warrior" ; Ziyu Haoting's anti -epidemic daily releases the dynamics of the epidemic in a timely manner, which also allows residents to participate in supervision together ...

"White Armor Warrior" in the First Village of the Normal University

In the post -epidemic era, "Palm Palm Open" directly pointed out the most concerned, worrying, and worrying issues that residents were most concerned about, and sent peace of mind, rest assured, and warmth to the residents. Residents can be fully aware of community affairs as long as they move their fingers at home.

Palm on the "Director Hall": Online discussion, your own happiness yourself

In community governance, the role of the Red Proposal Hall, the wall of the property, the industry committee, and the residents, and the role of various negotiation platforms such as the wall of the wall, the wall of the wall, and the property exchange can be described as pivotal. However, the sudden epidemic affected the normal life. In the past, everyone sat around. You said that the scenes of me and the management of the community managed the community did not exist. To this end, Changfeng Xincun's streets explore and innovate, transfer the "Director Hall" from offline to online, and continue the previous "tradition" through WeChat groups and other methods, so that residents can participate in the discussion and consultation of community affairs without leaving home.

The installation of normalized nucleic acid detection kiosks is the need for the prevention and control of the epidemic and a convenient measure. How to set up a test kiosk reasonably and correctly requires resident opinions. Faced with this problem, the Xintiankou residential area passed the WeChat group composed of various representatives of the community, allowing everyone to express their opinions and speak freely. The consultation work of the roof and related facility renovation projects of the Pu -Four -1 Committee under the jurisdiction of the Pu -41 Ministry delayed the progress due to the community sealing control. Under the proposal of the General Party Branch and the neighborhood committee, everyone discussed the publicity online and completed the voting by the dragon to complete the voting. Essence The auto shed renovation project in Zhongjiang residential area also determined the final plan under the online group strategy.

The online discussion public announcement of the 4th 1st committee

Everyone has said that while discussing offline in the future, it is still necessary to retain the form of online discussions. This is not only the "main position" of brainstorming and advice and suggestions at anytime, anywhere, but also a "red engine that leads community services to refined development towards refined development. "". Under the blessing of the carrier of the "Hall on the Palm", the residential districts of Changfeng Xincun Street adhere to the principle of "everyone's affairs and their own happiness". The business communities to seek solutions to bring visible and touching changes to the community, and have also continuously improved the happiness, gain and satisfaction of residents.

"Let's help" on the palm: happiness sharing, the community "family" all participate

As we all know, the community governance is full of affairs, and it also contains many complicated affairs of fine branches. In the face of the huge population base and the service needs of the crowd, the streets and neighborhood committees will inevitably be overwhelmed. More often, they need to rely on residents' own power. For a long time, especially during the epidemic, the streets have been constructed through the second echelon, relying on WeChat groups and other palm platforms to continuously stimulate the main consciousness, autonomy and mutual assistance consciousness of community residents, and actively guide residents to autonomy. Take the leading role in the affairs of express delivery, items sharing, while strengthening the residents' sense of responsibility for community governance, while continuously improving the overall cohesion and centripetal force of the community. Mr. Chen, a resident, is an owner of Ziyu Haoting. During the control period, thanks to the existence of the community "mutual assistance sharing", it helped him and his family to solve some shortage of life materials. Because the sealing control came too suddenly and the previous home had insufficient reserves, Mr. Chen once appeared on the verge of "grain broken". "Later, I accidentally saw the photo of" Mutual Aid Sharing "in the owner's group. The neighbors told me that the rice, eggs and other foods placed here can take themselves when needed. Thank you for your help." In the future, Mr. Chen also often takes out the materials at home and place it in "Share" for others to use it. Gradually, the feelings of the neighbors that had not known each other became more harmonious, and the building was more united. The family had "difficulty" and helped the whole building.

"Mutual assistance sharing" of the residents of Ziyu Haoting

The residents of Bai Yuyi also helped each other and crossed the difficulties together. In order to solve the problems that residents collect materials and courier, the community set up a "material ferry person" team. After they will send the materials or express delivery to the downstairs, they will be shared to the WeChat group. Then the building leader will continue to "take over". According to the room number, the residents are taken from house to house to avoid more crowded people, so as not to be contacted.

Thanks to the deep friendship formed during the epidemic, the "mutual assistance" of the palms of each community has become a new platform for autonomy and co -governance, and it has played a greater role. At the same time, it also allows "new Shanghai people" and foreign tenants The community "big family", so that the community is more united.

In the "post -epidemic era", Changfeng Xincun Street will continue to carry forward the vigorous spirit of "long wind and waves, reliable movement", further deepen the innovation and development of the "handling work method", improve various working mechanisms, promote various residential areas from various residential areas to obey The gradual transformation from "microservices" to "smart services" allows more residents to share intelligent, convenient and refined community services. (Correspondent Chang Feng)

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