In the early morning, the Shenzhen Education Center suddenly closed the store. Parents refunded?Consumer Council: Be careful to choose this merchant consumption

Recently, a number of netizens reported to Aoyi News that a number of Qitian Masahanshita Center in Shenzhen closed the store and closed the store. Parents were difficult to refund and could not contact the relevant person in charge of the Qitian Masai Early Early Education Center.

Netizen: A number of Qitian Masahansho Center in Shenzhen closes the store and close the store, and the refund is difficult

Netizen Ms. Li told Ao Yiyi that the Qitian Masahansa Center on the third floor of Zhuoyuehui Mall in Futian District, Shenzhen, suddenly closed the shop without notifying the parents in advance and could not contact it.

Ms. Li said that she saw the early education center closing the door with her children, and the door was posted on the door "To the Customer Notification of Qitian Masaki (Zhuoyuehui)."

The notice mentioned that Shenzhen Xiqida Information Co., Ltd. Merlin Branch (hereinafter referred to as "Xi Qida Company") was leased at the L3-14 store of Zhuoyuehui Shopping Center, operating the "Qitianzhen" brand store. As of the date of the "Zhitian Shina (Zhuoyuehui) customer", the shop still owes the rent and other fees, and does not provide the actual feasible processing plan. Because Xiqida has seriously violated the lease contract signed by the Zhuoyuehui Shopping Center, the Zhuoyuehui Shopping Center has canceled the lease contract with Xiqida Company on July 6, 2022, and asked Xiqida Company to be limited to 2022 periods for limited time 2022 It was moved away from July 20th.

Netizen Ms. Li said that the person in charge of the store could not be contacted and did not know how to recover the cost of the courses.

In addition, Mr. Zhang, a citizen, also said to Aoyi News that he booked an early education course worth 30,000 yuan in April Last year (2021) at Shekou Qitian Temple Center (Maritime World Store) to pay for one -sex payment. Essence Since December 2021, the shop is closed due to the epidemic. In March of this year, the store was notified to close the store, and later transferred to Shenzhen Bay Qitian Shindian to resume classes.

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In June this year, I applied for a refund in Qitian True Program, and returned the remaining 120 tuition tuition for more than 25,000 yuan. During the period, the person in charge could not be contacted, and no staff took the initiative to contact me. The contract can be refunded at any time. "Mr. Zhang said.

Some netizens told reporters that Shenzhen Bay Qitian Shindian is currently closed and has not been open.

The reporter learned that Qitian Shinhei International Education Group's brand, Qitian Masahi's official WeChat public account showed that Qitian Masa has a total of 12 branches in Shenzhen. The reporter called 12 Qitian Masahacha Early Early Early Education Center, but none of them connected.

Photo source: Shenzhen Qidian Shin WeChat public account

The reporter inquired on the public account of Qitian Maki and Shenzhen Qitian Temple that Qitian Masa was not released to close the information about Shenzhen related stores. The refund required to log in to Qitian Masai WeChat Mini Program to fill in the relevant information and wait for the staff to contact.

Its WeChat public account online consultation webpage shows that "web pages contain malicious fraud content and have been complained by multiple people. In order to maintain the green Internet environment, it has stopped visiting."

Sky Eye Inspection: There are already users who have filed a lawsuit

According to Tianyancha, the Shenzhen "Qitian Zhen" brand early education center was operated by Shenzhen Xiqida Information Co., Ltd. (once used: Shenzhen Qitian Zhen Information Consulting Co., Ltd.). Shenzhen Xiqida Information Co., Ltd. generated a new legal litigation information on July 14, adding a new referee document as the defendant.

The document shows that Shenzhen's parents purchased 144 early education courses at the Xiqida Qiaoxiang Branch. They were given another 10 lessons within 36 months, and the 5 -month period was given, with a total cost of 42,105 yuan. It claimed to the court that Shenzhen Xiqida Company refunded some early education courses for 27466.4 yuan.

The reporter noticed that the result of the case was: the defendant Shenzhen Xiqida Information Co., Ltd. Qiaoxiang Branch and Shenzhen Xicao Information Co., Ltd. returned the plaintiff at 27466.4 yuan to the plaintiff within ten days from the date of effectiveness of the verdict, and at the time Within ten days from the date of effectiveness, the plaintiff pays overdue refund interest loss (with 27466.4 yuan as the principal, with an annual interest rate of 3.8%, from December 22, 2021 to the actual payment date).

The Shenzhen Consumer Council responded: The merchant has been delaying the complaint, and the consumption of this merchant is cautious

The reporter noticed that on July 12, the Shenzhen Consumer Council (hereinafter referred to as the "Shenzhen Municipal Consumer Council") released a "Qitian Zhen International Education: One day and a half of the refund" Complaint news.

The Shenzhen Municipal Consumer Council mentioned that Ms. Shen spent 28,762 yuan in Qimotian Moye's Maoye Store in 2019 to buy 96 lessons. However, after signing a training contract, the merchants have not fulfilled the contract. Ms. Shen applied for a refund, but the merchant agreed to refund it.

For consumers' complaints, the Shenzhen Consumer Council actively investigated and coordinated merchants, but merchants have been delaying the complaint. At the repeated request of the Shenzhen Consumer Council, the person in charge of the merchant only agreed to the online meeting. The refund plan given is: 180 days after the consumer confirms the refund plan, it will be refunded in 12 periods, 1 monthly, and the monthly period. Completed a refund within one and a half years. But consumers said they disagreed with this solution.

The Shenzhen Consumer Council believes that this plan has increased the burden on consumers, and there is a risk that the prepaid payment cannot be returned. It violates the legitimate rights and interests of consumers and reminds consumers: carefully choosing this merchant consumption.

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