The transportation department will take the lawsuit to escort the masses travel

Tianshan Network News (Reporter Su Rongzhi report) Add bus stations, adjust the frequency of bus departure, and turn on the air -conditioning cold wind system ... Look at the "Pomegranate Cloud 12345 Ask" message board. In order to accept the complaint with the bus enterprise, adopt on -site investigation and discussion plan, etc., effectively responded and solved the problem of urgency and hope of the masses, and further improved the level of urban public transportation services.

Last month, there was a continuous high temperature weather in Urumqi, and the air -conditioning cold air system of some vehicles in the BRT4 Line 4 could not be used normally. Citizens reflected the matter through the "Pomegranate Cloud 12345 Ask" message board. After receiving the complaint, Urumqi City Express Bus Operation Co., Ltd. immediately arranged the technical personnel to check the air conditioners of all BRT vehicles in the company. It was found that some BRT vehicles were unable to use the air conditioner cold air system in the vehicle due to the high temperature and insufficient power of the engine.

On July 18, vehicles on BRT4, Urumqi City, drove on the road. Photo by correspondent Zhang Lin Sheng

Subsequently, the technicians worked overtime to overhaul the faulty vehicle. One day later, the air -conditioning cold wind system of some vehicles in the BRT4 line 4 was restored. In order to avoid this problem again, technicians work overtime to repair the air conditioners of all BRT vehicles, and at the same time formulate plans to incorporate air conditioning equipment into the scope of daily maintenance work. "Once there is a problem with the air -conditioning cold air system, we can repair it immediately. In hot weather, ensure that passengers travel comfortably." Feng Jianjun, executive deputy general manager of Urumqi City Express Operation Co., Ltd. Send air -conditioning information to all vehicles through the GPS scheduling system every day, reminding the driver to use the air conditioner reasonably according to the temperature in the vehicle.

Some netizens reported that since mid -April, when taking bus 78 in Urumqi, he found that the bus was driving to the middle, and passengers needed to transfer to another bus. This situation also exists in other lines. In response to this issue, Urumqi City Transportation Bureau investigated on -site that Urumqi Public Transport Group Co., Ltd., in order to travel comfortably for passengers, reduce the full load of the vehicle, and operate freely by setting up the point in the middle of the connection. The Urumqi City Transportation Bureau subsequently suggested that the company cancels the segmented operation mode of the peak time period of 78 and other routes, and then perform segmented operations in flat time to maximize the demand of citizens' ride.

"Immediately, we have comprehensively improved our work efficiency. At present, some information consulting and reporting complaint claims are 1 and 5 working days. We have provided a reference basis for optimizing the city's bus lines in the future. "The relevant person in charge of the Urumqi City Transportation Bureau said that in more than two months, they have taken the initiative to collect the problems reflected by the citizens on the message board of" Pomegranate Cloud 12345 "and formulate them in time to formulate them in time. Solution, take effective measures, and strive to achieve echo, implementation, and feedback.

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