Don't follow blindly!Shijiazhuang Market Supervision released "6 · 18" consumption reminder

Since June, the major e -commerce platforms "June 18" have begun to start, and consumers' shopping enthusiasm has been mobilized to the maximum. In order to protect the legitimate rights and interests of consumers, the Shizhuang Market Supervision Bureau reminds consumers to enhance self -protection awareness when shopping online, rational consumption and shopping.

Pay attention to the transaction risk

When buying goods, consumers should comprehensively and fully understand business information, and choose a large, mature shopping platform and highly credible businesses with high credibility and strong security network operators. When buying pre -sale products online, we must also carefully check the comprehensive information such as merchant qualifications, product descriptions, and product evaluation. Do not try to click on trading links or pictures provided by the seller to actively provide through QQ or WeChat, and do not easily pay through these links. Payment must pass a regular and reliable third -party payment platform.

Pay more attention to food safety

With the rapid development of express delivery, logistics speed and transportation quality have continued to improve. Many pre -packaged foods and even fresh fruits and vegetables and fresh freshness have also become a hot spot for online shopping, but at the same time, the potential food safety hazards have also emerged endlessly. Therefore, it is reminded that consumers should choose large -scale online shopping platforms and high reputation online stores when buying foods online. Do not be confused by "low -priced", "discounts" and "special offers" on the Internet. When receiving the goods, you must check whether the packaging is complete, the leakage or bloating bag, the label information on the outer packaging, whether the production date and the shelf life are complete, etc. If you find the problem, communicate with the merchant or report to the relevant departments in time to ensure food safety.

Falter promotion is not blindly obey

During the "6 · 18" period, the discounts of major e -commerce platforms have a variety of preferential activities, and the discount rules are different. They all have a certain scope and conditions. Consumers should carefully read the specific content of relevant preferential rules, understand the scope and timeliness, and carefully check the preferential information before confirming the order and payment to avoid unnecessary consumer disputes due to impulse consumption.

At the same time, with the sharing and dissemination of a large number of network information, consumers are easily attracted by some "grass -breed bloggers", "shopping carts to copy homework", "薅 wool strategy", and "live broadcast limited promotion". It is recommended that consumers need to buy goods rationally by themselves, and carefully identify publicity and promotion and "grass" sharing. They can put the items that they really need to buy into the shopping cart. The goods are compared with three.

Be careful about online fraud

In addition, consumers should be reminded to beware that criminals are pretending to be a store, logistics or customer service personnel to implement online fraud with excuses such as returns and exchanges, courier damage claims, and product recall reissue. Remind consumers not to believe it easily when receiving similar messages or calls, do not click, download strange links and APPs, do not disclose my identity information and WeChat, Alipay, bank card accounts in time deal with. Especially for elderly friends, in the face of free gifts, high claims, evaluation cashbacks promised by illegal merchants on the Internet, they must be able to stand the temptation.

Keep in mind the awareness of rights protection

At the peak period of the "6 · 18" promotional activity flow, we must make the psychological preparation of delayed delivery time, and buy it carefully or the shelf life. Before shopping, consumers should communicate with the seller's delivery time, return and exchange method, whether to include freight insurance, etc., pay attention to collecting or retaining shopping evidence, intercepting publicity web pages, retaining chat records, properly retaining order forms, delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers, and delivery vouchers. Invoices and other shopping vouchers provide a basis for defending rights in the later period of consumer disputes.

When receiving the goods, pay attention to whether the package packaging is complete and whether it is damaged. If you do n’t sign for damage, contact the seller in time. It is best to ask the courier to inspect the goods in person. After signing, if you find that the product has quality problems or the product is not suitable, do not lose the packaging of the product, and contact the seller in time to solve the after -sales problem with the seller. If the goods are not received in time, consumers should pay attention to the automatic payment time of the transaction system. Before confirming the receipt of the goods, the seller will contact the seller to extend the receipt time in time.

Once your legitimate rights and interests are damaged, you should actively defend your rights in accordance with the law, you can negotiate with the merchant, or complain to the online trading platform, or complaint and report to the market supervision department where the online trading platform is located and the location of the merchant.

Source: Shijiazhuang Daily

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