Make the work into the hearts of the masses -Zhu Yongfeng, deputy director of the CPC complaints and visits to the public,

Zhu Yongfeng is receiving the masses. The picture is provided by myself

Tianshan.com reporter Guo Ling

"To do practical things, win the hearts of the people." Recently, Zhu Yongfeng received a special "letters and visits materials" -miqin flag.

The 45 -year -old Zhu Yongfeng is the deputy director of the Hami Mass Corporation's Letters and Visits Complaint Acceptance Service Center. In 2003, he began to engage in conflict mediation work. Because of his rich experience in petition complaints, he had to be coordinated when he encountered difficult problems.

The story behind this flag occurred on June 4. "I'll find Xiao Zhu!" Ms. Yuan came to the Hami Crown Corporation to complain to the service center for demolition funds. She went to the hall to find Zhu Yongfeng as soon as she entered the hall.

The house where Ms. Yuan lived accidentally caught fire two years ago. The company built a brick -concrete house for her. Later, she faced the compensation of demolition. Due to the changes in the structure of the house, the compensation was large. Yu Yuan, the brick -concrete structure was only compensated by more than 400 yuan per square meter. Ms. Yuan found many departments and did not be properly resolved.

After understanding the specific situation, Zhu Yongfeng quickly contacted the demolition department to understand the crux of the problem, and communicated with the person in charge of the enterprise many times. In the end, the enterprise issued a certificate of the house for the wooden structure for Ms. Yuan. Ms. Yuan received a compensation for more than 100,000 yuan.

"Letting me achieve my life value. Looking at the satisfaction of the letters and visits, I feel very fulfilled." Zhu Yongfeng said.

At work, even if he encounters unreasonable demands, Zhu Yongfeng will not refuse the petitioner.

When Mr. Wang came to Zhu Yongfeng for the first time when his grandson was born, he was resentful and believed that it was the staff of the relevant departments. In the face of responsibility, Zhu Yongfeng recorded the demand while persuading the other party not to be angry.

Zhu Yongfeng learned that Mr. Wang's grandson was born in 2015. At that time, the relevant costs were reimbursed, but Mr. Wang now hopes to reimburse the cost of the time through the relevant policies issued in 2017. "This is an unreasonable appeal." Zhu Yongfeng said that in order to let the elderly release, he repeatedly communicated with the elderly. He also invited the local medical insurance bureau, courts and other relevant persons in charge to interpret the law. In the end, Mr. Wang put down his obsession.

"True the masses as their own affairs, and to be intimate people in the masses, can we walk into the masses and effectively solve the problem." This is the principle that Zhu Yongfeng has always adhered to.

Because of this principle, there are countless difficulties he solved. As small as family contradictions, as much as 10 million yuan of project compensation, etc., the hardships have always given Zhu Yongfeng a rich experience. "Special".

In 2020, when Zhu Yongfeng participated in the work of "Visiting Huiju" in Youth North Road community in Donghe Street, Yizhou District, Hami, he carried out more than 1,200 household visits to build a petition reception room in the community to improve the grassroots petition work mechanism. Solved the problems of unable to water irrigation in the community green belt in the jurisdiction, the renovation of old communities, the heating of the winter, the non -hot heating in some communities, and the urgent expectations of the people such as installing fitness equipment and street lights.

Zhu Yongfeng solved every reasonable demand reflected by the masses, resolved the "thousands of knots" of the masses with patience, set up the "Lianxin Bridge" of the party and the government, and the people of petitions. Performance.

"I will take the honor of the advanced individuals of the region's letters and visits systems as a new starting point for doing a good job of letters and visits and continuing to serve the people, so that the people and the government can rest assured." Zhu Yongfeng said.

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