Behind the hot search business of banks handling social security cards

[Dahecai Cube News] On June 5th, the customer Zhang went to CCB Shenqiu branch to handle the social security card intensity business. The dispute was uploaded on a platform that the dispute at that time. After the video and posts are sent out, it has spread rapidly on major online platforms. In response to this wide spread of videos, social responses are different. Some support Mr. Zhang believes that he and his son are on the scene, and you should apply for business without issuing a certificate. There are also support for banks. They believe that banks also comply with relevant laws and regulations and regulatory requirements, and think for customer funds to be safe. Mr. Zhang should understand and cooperate.

Is Mr. Zhang's son's social security card activated? With this question, on June 7, the reporter came to Shenqiu County and saw Mr. Zhang and the CCB of Ms. Dou, and fully understood the ins and outs of the matter.

Mr. Zhang introduced that after the video and post he posted were transmitted to a platform, he would spread quickly, and there was such a great impact. This was what he did not expect. This is the case. On the morning of June 5th, he went to CCB Shenqiu Sub -branch outlets for his son's social security card excitement business. Because he and his son were not in the same hukou copy, he could not confirm the agency relationship of the guardian from the hukou book, and he could not provide a certificate of birth. In response to this situation, CCB staff suggested that he go to the local police station, community, and village committee to issue certificates. If the certificate cannot be issued, you can wait for two months, and the child will be handled before the age of 18, and the staff of the CCB has not asked him to issue a certificate at the police station.

Mr. Zhang said that the reason why he was very excited at the time was that his family was far from CCB, and he was anxious to activate the child's social security card. He was anxious in his heart. In addition, he did not fully understand the work of CCB at the time. The meaning of the personnel caused his emotions a bit, and posted videos and posts on a platform. The next day, in accordance with the suggestions of CCB staff, he stamped his chapter in the village to prove that he and his son's father -son relationship, and the staff of the CCB's staff quickly handled it.

When the reporter interviewed Ms. Dou, who had handled business for Mr. Zhang at the time, she said that during the process of handling the business, she found that Mr. Zhang and her son were not in the same account book. The son's grandma is not Mr. Zhang himself, and Mr. Zhang's son is a minor. After explaining the relevant regulations to Mr. Zhang, when she soothed her emotions, she learned that his son was 18 years old in just two months. He made two suggestions to Mr. Zhang. The committee issued a certificate; if the certificate cannot be issued, you can wait for two months, and the child will be handled before the age of 18.

There are so many stories behind the incident that the majority of netizens care about. Fortunately, Mr. Zhang returned to his village to build a chapter, and successfully stimulated his son's social security card. He was satisfied with this result, and everything should be calm.

In the issue of insurance, the reporter interviewed Tian Xiaochen, a lawyer of Henan Plain Law Firm. He believed that for the sake of various businesses for minors, the guardian had to bear legal responsibility. If it cannot be proved to be the guardian of minors, the bank can certainly refuse to handle it. This is also to prevent risks and protect the rights and interests of minors and guardians. The banking procedures must comply with relevant state regulations. Because of the civil code and regulatory requirements, when the households cannot clarify the monitoring relationship, the customer needs to provide auxiliary documents such as birth certification to prove the existence of the legal agency relationship. When parents and children are not in the same account book, they can issue a certificate of birth or police station, community, and village committees to issue direct relatives as auxiliary certification materials. Perfect procedures are necessary.

The relevant person in charge of the CCB Zhoukou Branch said that during the process of handling this business, it also reflected that the counter service and communication with customers will continue to do good deeds to improve the service quality and service awareness in the future to improve the service quality and service awareness. Provide more intimate and efficient services for customers.

Responsible editor: Tao Jiyan | Audit: Li Zhen | Director: Wan Junwei

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