2022 The "Most Beautiful Grassroots Police" Zhou He Li and his contradictions resolve the scriptures

"Hello, Mr. Lu, I am the police officer of Dongcheng Police Station Zhouheli. How is your son recently?"

"Thank you, Police Officer Zhou, thank you too much! My son has been obedient recently, and we have been worrying ..."

On September 24th, as soon as he returned to the Tongliang from Beijing, Zhou Heli quickly picked up the phone and called Mr. Lu, the crowd of the district, and returned to visit the conflict between his parents and his children.

On September 26, the "reasonable mediation room" of the Dongcheng Police Station of the Public Security Bureau of Tongliang District, Zhou Heli (first from the right) was mediation of mass disputes.

This year's 56 -year -old Zhou Heli is the community police of the Dongcheng Police Station of the Public Security Bureau of Tongliang District, Chongqing. Since 1999, he has cooperated with the neighborhood committee to mediate disputes. In 23 years, he has taken root in the grassroots level. A reasonable and affectionate "Sanhe" working method also established a "reasonable mediation room", which was affectionately called the "Sanhe Police" by the people in the jurisdiction. A few days ago, in the selection of 2022 "Most Beautiful Grassroots Police" organized by the Central Propaganda Department and the Ministry of Public Security, he was awarded the title of "Most Beautiful Grassroots Police" in the country.

Adhere to fairness and justice, his fair law enforcement is convincing

The "Sanhe" working method, that is, legal, reasonable, and affection, is the method of mediation of conflicts and disputes summarized by Zhouhe. Based on a legal perspective, it is an important part of it.

In April of this year, the same surnamed brothers of Zhou Heli's hometown had a dispute with a foreigner for selling popcorn. Both of them suffered a small injury. Both parties had their own words and had to bear the medical expenses of the other party.

Due to the failure of the incident, the police on duty had not failed to mediate many times. After learning about the incident, Zhou He took the initiative to take the mediation work of this contradiction and dispute.

The other party knew that it was Zhou Helai to mediate. He was pleased to call him many times and asked him to have a meal together, but Zhou Heli knew what the other party did "abacus" and decisively refused. "I can't write the‘ crooked pen ”because the other party is a foreigner.

During the mediation, Zhou He Li was impartial and rushed to be complained by his own brothers to complain about the pressure of "elbows to turn out". In the end, according to the plan that who was wrong and who was responsible, the brothers of Zhou had lost 3,000 yuan in medical expenses, and the two sides reached a reconciliation.

"The" Sanhe "work method is often a combination of fists." When talking about the "Sanhe" working method, Zhou and Li who were sitting in front of the reporter talked to the reporter's experience.

He said that most of the contradictions and disputes have to speak a law, but it is only a rigid way of telling the law, and it is difficult to make people convince and calm, so sometimes they have to talk about the truth.

▲ On September 26, Zhou Heli (first from right) and colleagues were visiting the households in Dongcheng Street, Tongliang District to promote safety knowledge.

In May of last year, a crowd of police calling to the police station in the district hit the police station. It turned out that residents on the first floor of a community were installed with a rails. Whenever rainy days, rainwater hitting the sound of "ticking" will be made. The residents on the second floor could not sleep. dispute.

"Well, have I criminald in my own duty?" Zhou Heli came to the scene to communicate with the residents on the first floor, but was not stunned by the other party.

"Indeed, there is no legal regulations that are not allowed to load a rails, but after all, it has had an impact on others' lives. As the saying goes, distant relatives are not as good as near neighbors ..." Zhou He saw the situation, but he patiently persuaded the other party and talked about reasonable and rationality. Essence

"Although you can also take the judicial procedure, on the one hand, it takes time and laboriously. Even if the court judges the dismantling, there will be resentment downstairs." Zhou Heli told reporters that for this matter, he found the first floor of the resident to communicate, and eventually successfully allowed to let the successful success. People agreed to demolish the canopy.

A mediation conflict dispute He is reasonable and affectionate

"Sometimes the mediation of contradictions and disputes, sometimes it is impossible to determine who is right and who is wrong at all. At this time, it is necessary to talk about reasonable and reason." Zhou Heli said that mediation conflicts and disputes must be fully considered. The law, reason, and affection.

The contradiction between Mr. Lu and his son mentioned at the beginning is that. Mr. Lu's son is ten years old this year. It is the rebellion period of youth. On the day ago, Mr. Lu's wife saw that his son had played a computer for a long time and couldn't help but say a few words. Mr. was so angry that he hit his son.

What Mr. Lu did not expect was that his son not only did not admit it, but called the police and threatened to commit suicide.

After receiving the alarm, Zhou Heli came to Mr. Lu's house and talked with his parents and his son alone.

"Your educational method is really inappropriate, but just noisy or unsuccessful, this will only make both sides like an enemy ..."

"Dad is really wrong to hit you, but he is also for you. Think about it if you are a father, your son is not obedient, you are not in a hurry ..."

With some affection, both sides calmed down, and their anger gradually disappeared. Subsequently, Zhou Heli did not forget to tell Mr. Lu that he could slowly persuade the child to change his bad habits through his son's sister and other relatives.

It turns out that Zhou Heli's mediation is effective. During the return visit on September 24, Mr. Lu's feedback made him very pleased.

Every new police in the establishment of the studio came to study with him

"Zhou He's mediation contradictions and disputes are very ways. He is very affinity and always win the trust of both parties. I also learned a lot from him." During the interview of reporters, Liu Hongquan, director of the Dongcheng Police Station, had great ability to conflict between Zhou and rational mediation. Add appreciation.

However, a person's energy is always limited. In order to better resolve contradictions and disputes, on April 15, 2019, the Dongcheng Police Station is based on the spirit of the Fengqiao spirit of "the contradiction is not intertwined, the peace is not wrong, and the service is not missing." , Established the "Dongcheng Street Mediation Committee to the Dongcheng Police Station Mediation Room" with a member of Zhouhe, and named the mediation room as "reasonable mediation room". The "reasonable mediation room" is responsible for Zhou Heli. There are 7 judicial mediation officers as members. Two of them are "50 post -50" retirees with rich experience in grassroots work. The other two are the "post -90s young guys, plus a gentle and delicate female mediation staff. At the same time, whenever Dongcheng Police all newly -employed young policemen will come to the mediation room to follow Zhou He Li.

▲ On September 26, Zhou Heli (first from left) and colleagues were visiting the household to promote safety knowledge.

In November 2019, Sister Li, a citizen, came to the "reasonable mediation room" to apply for mediation disputes.

It turned out that when Sister Li's 6 -year -old grandson Chen and Zhu, a classmate Zhu, accidentally fell when playing at school, causing Chen to break.

Because he did not carefully check the injuries at that time, Chen missed the best treatment time, and he could only plant tooth in the age of 18.

Sister Li believed that Zhu was the responsibility, so she repeatedly asked Zhu's parents to compensate for the loss, but the parents of Zhu believed that the parents and schools of the two sides had a responsibility and were unwilling to compensate.

After Zhou Heli learned, he immediately led the mediation staff to the incident school to visit the investigation. After identifying the truth, Zhou Heli continued to organize parents and schools to mediate.

The "old mediation officer" speaks steadily, specializing in the school's person in charge, explaining the school's responsibility and obligation to student guardianship; "young mediation officer" starts from the friendship of the children's classmates, and persuades the parents of both parties.

▲ On September 26, Zhou Heli (first from left) and colleagues were visiting the household to promote safety knowledge.

Because Chen can only plant the tooth after the age of 18, the three parties have diverged again 12 years after 12 years. When the mediation cannot be carried out, a female medium worker in the hospital's work has contacted the authoritative hospital to learn about the current dental implants. It is recommended to negotiate with reference to the current price.

After negotiation, the three parties finally reached an agreement, and Sister Li's face showed a long -lost smile. Some of the staff of the old and middle -aged are also equipped with the "reasonable mediation room" mediation.

Children had trouble to find Zhou Heli. Customers and shops quarreled because of eating foreign matter, and they also looked for Zhouhe. Because he often hung "Sanhe" to his mouth, the masses cordially called him "Sanhe Police".

It is understood that since the establishment of the "reasonable mediation room", there are more than 3,000 contradictions and disputes in mediation, 96%of the mediation success rate, and no "people's transfer to punishment". A loud brand of mediation dispute.

For the people, adhere to the original intention. In 23 years, Zhou Heli wrote a community police officer's no regret in his ordinary post.

- END -