Ordinary Beijing legal person | Huang Xuan: Being a paving stone for the Capital Court

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She has been on the front line of the court for a long time, and it is 30 years.

She has cultivated the party in the party organization.

She let the people feel the real judicial temperature through the 12368 hotline

She uses persistence and responsibility to set up the "Internet Lianxin Bridge" between the court and the masses

She is the "role model around the Beijing High School" -Chat Deputy Director of the Litigation Service Office Huang Xuan

The little heart -warming story staged daily

One morning, Huang Xuan was inspected in the litigation service hall. At this time, when she found that an uncle in his sixty -year -old was in the window to contact the judge's business, his body trembled, emotional was excited, and the door was very high. Where is the uncle uncomfortable. The old man covered his heart and said that he had to lie down for a while. Huang Xuan immediately poured the water and asked if he had the contact information of related drugs and family members, and whether he needed to call the 120 emergency call. The uncle kept shaking his head, just whispered, "I drink some hot water, just lie down for a while."

Taking this time, Huang Xuan asked the staff of the window and asked the uncle why the mood was so excited. It turned out that the uncle and the case undertaking the judge said that last week, it was necessary to supplement the submission of evidence materials or submit an withdrawal application for the withdrawal. After 9:30 today, the uncle decided to withdraw the lawsuit, but did not contact the judges and the clerk. The uncle was particularly anxious and worried that if the withdrawal was unsuccessful, if the original judgment was maintained, he would bear the cost of nearly 100,000 yuan. After understanding the original committee, Huang Xuan took the initiative to contact many parties and learned that the judge and clerk in the case were investigating the case in the court, so he did not receive a call, so he repeatedly told the judge where the postal office was in the post. Judge, the Confinement Office assisted the uncle to write a withdrawal application and sent a special person to the judge in time. When the uncle heard the troubles that was basically resolved, his emotions slowly stabilized, his physical condition gradually improved, and his eyes said with tears. Thank you.

Such a small story is staged almost every day.

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In order to further play the role of 12368's main channels and solve the problem of contacting the judge, he complained to establish a specialized work team. She has in -depth work in the service hall window, answering the 12368 hotline, and the supervision of the integrated application system of litigation services, and timely conduct data statistics, analysis and reasons for the problems found, and formulate work plans in combination with the actual work. In order to allow each place to allow each place The judge further unified his understanding and improved the quality of the work order. She took the lead in formulating the "Guidelines for the Integrated Application System of the Integrated Application System of Litigation Services in One Intermediate Court", and actively organized training in the entire hospital.

Under her leadership, complaints and explorations to form a "four -wheel drive, dual feedback" work order processing model, becoming the first template for the city's court promoting the "response, answering, receiving the order", and in the city's court litigation service online training Class conducts special experience introduction.

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"It is worthwhile to do something meaningful for society and the masses."

Huang Xuan has always adhered to the work concept of "serving the masses, serving judges, service scientific decisions, and service judgment management", with the principle of enthusiasm, patience, and sincere "three hearts", actively serving the implementation of trial implementation, and strives to participate in the lawsuit to participate in the lawsuit. People solve practical problems. Over the past few years, the study, deployment, organizational training, implementation, assessment, seasonal notification, etc. Work.

In May of this year, the capital epidemic was fierce. According to the requirements of the epidemic prevention and control policy, the Capital Court adopted a combination of offline and online to carry out trial work to provide litigation services for the parties. The masses' demand for consulting and contacting judges has increased through online methods such as 12368 hotline and mobile micro Court, and the daily number of telephone answers has risen sharply. Huang Xuan led the hotline seat staff and platform work order handling staff, patiently listened to the demands of each call person, carefully answered each litigation consultation question, checked the supervision of each complaint work order. Contact and coordinate, and open the parties to the court to contact the channel. In addition to work, Huang Xuan actively participated in the "Volunteer Beijing" operation and signed up for the community resistance service team.

During the "War Epidemium" activity on the weekend, the nucleic acid order guidance and information verification of the pop -up window personnel became the "little blue" around the "big white".

"Although I am very tired, I have a sore waist and legs before running, and my throat has been smoking, but when I think of the epidemic, I can do something meaningful for the society and the masses, it is worth it!" It reveals the beliefs and responsibilities of Communist Party members.

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Huang Xuan said: "As an ordinary police officer who has taken root in the court for a lifetime, I am infinitely loyal to the party and love the cause of the people's court." Thirty years with the Fa, the balance shone Ying Fanghua. The motto, which is doing things, keeping Zhengzheng, and Early Heart ", is the most vivid interpretation in the continuous innovation and development of the Capital Court's litigation service work.

Supply: Beijing No. 1 Middle School

Author: Zhang Yunfei Fangshuo

Edit: Sun Hui Yao Rihui

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