Can movie tickets cannot be refunded?Lawyer response →

Many people may have a temporary experience when watching movies but cannot refund the ticket. What is the current policy of film tickets? Is there a unified standard for policy?

According to CCTV Finance, the reporter randomly selected a Shanghai cinema on the ticket purchase platform to buy two movie tickets played by the next day. Before paying, the page shows the logo of "no refund and support for re -signing". Subsequently, the reporter tried several theaters that also stipulated "non -refund", and some of the theaters agreed to refund the ticket.

The reporter learned from many platforms and theaters that the current film ticket refund and signing policy is mainly determined by the theater.

Legal person: Film tickets cannot be refunded to the "Overlord Terms"

Although the platform makes a "non -refund" prompt on the purchase page, does this regulation belong to the Tyrannosaurus clause? Can I stand in law? Why is there a unified standard for the refund and reform policy of movie tickets like air tickets and train tickets?

The reporter learned from the Industry Association that the current regulations of various theaters in various places are usually determined by the theater and the platform party, and the theaters have greater autonomy. Due to the scattered characteristics of my country's theater industry, there is no unified industry norms at this time.

The rules that are unable to refund the movie tickets and concert tickets seem to have become the hidden rules of the industry. So, is it legal to stand on the law?

Wang Rui, a lawyer of the Shanghai Branch of the Global Law Firm: The Civil Code on the Civil Affairs is clearly stipulated, similar to a format clause. The format clause has clear stipulation on aggravating consumer responsibilities and reducing seller responsibilities, that is, unilateral unilateral To make a provision of format clauses, this is the Overlord clause. Consumers can protect their legitimate rights and interests through civil lawsuits, including reporting to the Consumer Association.

People in the industry said that the theater has a century of history in my country. Early movie tickets were purchased on the spot, and it was difficult to find a vote. In recent years, with the rise of ticket sales of third -party platforms, online ticket sales have accounted for 80%, and the industry is constantly regulated.

Source: China Youth Daily

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