Do you want to send the door to the door? Legal experts say so!

In the past two days, SF Express announced that the service commitment commitment to "do not come to the door" in 50 large and medium cities across the country. This reminds me of a news that had been making up earlier. The 79 -year -old man died suddenly in the process of transporting courier items. As a common people, of course, I hope that the courier will come to the door, but when I talk about this topic with legal experts, I have concluded that the idea of ​​many people is not exactly the same.

First, is there any legal basis for express delivery? On March 1 this year, the "Zhejiang Express Industry Promotion Regulations" was officially implemented, which is the first local regulations in the country to promote the development of the express industry. It clearly stipulates that if the courier company fails to indicate the request to submit on the door according to the shipping form, or if the recipient's telephone and information recovery requirements are delivered, the postal management agency shall be ordered to correct and give a fine. Can this initiative of "Free Shipping District" be promoted across the country? Lawyer Pei Yan, a representative of the 13th National People's Congress of Shanghai and a model of labor in Shanghai, said that the current law of express management is the "Postal Law of the People's Republic of China", but this is a public service like postal. For other express delivery situations, specific analysis of specific issues agreed in the contract must be adapt to local conditions.

Secondly, who should be sent to the door to say that the courier should be given? Earlier, I heard a thing that my friend experienced. His family lived on the 6th floor and had no elevators. The courier called him to "bargain". People can't help but also show that the delivery is not delivered in the end. In the final analysis, according to the spirit of market transactions, it must be delivered and charged through the contract of the contract; if the agreement is not clear, the two parties need to be resolved.

Seeing this, do you can't help but ask, is it so difficult to send it to the door by "hanging courier"? In fact, it is difficult to say, it is not difficult or difficult. This time SF's initiative to show his promise, and a good signal was released. The express delivery industry alone does not work, and ultimately it must improve quality and form differentiated competition. Although it is a trivial matter for express delivery, it also reflects the people -oriented service concept. When each single item can be treated softly, the last ring of the online shopping experience will also hit people's hearts.

Xinmin Eye Studio

Author | Song Ninghua

Edit | Gu Yingying

- END -