SF lost 11,000 yuan for mobile phones for only 1,000 yuan!Netizens blown up: If the courier encounters a non -insured price, can steal it casually?

Recently, Ms. Xia in Shenzhen, Guangdong complained that she spent 11,000 yuan in March to buy a new unpacking iPhone13 Pro Max from Shenzhen to Jiangsu's family. When the family did not receive the goods, he was told that the express was lost when he asked SF. Later, Ms. Xia found that the phone was activated and used. She suspected that the SF Express staff and claims were colluded and stole the phone.

Ms. Xia said that she did not notice the amount of insurance when placing an order and did not accept this compensation. In response, SF responded that the matter was still being checked, and the responsible personnel had not been checked. The compensation plan that can be given at present is that it can compensate 2,500 yuan, and Ms. Xia still said that she could not accept it.

In this regard, the opinions of netizens in the comment area have different opinions. Some netizens believe that the courier company has the terms of price insurance, knowing why the valuable items do not choose the insurance price?

However, more netizens believe that it is unreasonable to pay up to 1,000 yuan without insured, and it is easy to be empty.

Some netizens pointed out that the provisions of the insurance premium clauses themselves are unreasonable, and the compensation for losing things should be righteous.

Express is lost, how should we defend their rights?

① First of all, you should complain to the courier company to save the call recording. ② If the negotiation compensation is invalid, the website of the State Post Office can be recorded to appeal. ③ You can also file a case on the small procedure of "People's Court Online Services" and perform online litigation rights. In addition, the evidence of retaining the value of the item should be paid when shopping and sending.

(Comprehensive new source video, people's court newspaper, Sina Weibo) Editor: Zheng Chuqiao

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