Take the takeaway to eat cockroaches against?The truth is ...

For those who often order takeaway, the score of shop evaluation has always been an important reference basis for placing orders. And higher scores will also get more recommendations and exposures on the platform, which will bring traffic to the store and increase sales.

In order to attract consumers, some businesses will hire people to praise themselves. At the same time, they have also derived the business that specializes in poor review and claims, which causes a headache for merchants.

A few days ago, the Haidian police cracked a case to use the online ordering to implement extortion. After ordering meals through the Internet, the criminals claimed that they had a foreign matter such as cockroaches such as cockroaches. Overseas provinces.

Take the takeaway to eat cockroaches?

"Empty glove white wolf"!

In June of this year, the Shuguang Police Station of the Haidian Branch received an alarm from a catering company in the area. The staff said: suspecting that someone used fake photos and lied to eat cockroaches from the meal and blackmail merchants.

Through the description of the staff, the police learned that the other party ordered a takeaway from a takeaway platform at the peak of the dining. After receiving the meal, the "customer" reflected to it that the meal had eaten cockroaches and asked the store to resolve it. If he was dissatisfied, he complained that the store could not work for a few days. The store was helpless and was at the peak of the meal. He didn't think about it, and compensated it according to the other party's requirements. However, after self -examination and understanding of the takeaway, the store excluded his own problems, and the takeaway said that he only put the takeaway at the designated place in accordance with the requirements of the "customer" when he was delivered. He did not see the ordering person.

Based on the above situation, the police initially judged that the store suffered a extortion, and immediately organized forces to conduct investigations.

调查民警刘强表示：“我们到了所谓的外卖收货地址，其实就是餐饮商户附近的一家酒店。我们到这个酒店后发现，外卖根本就没拆开过。随后，我们走访了酒店的安保人员，安保The personnel also said that occasionally occasionally takeaway will be taken to get it, and it will be thrown away for a few days. "

After visiting the police, the so -called "customer" had orders in many restaurants in the area, and they all had experienced foreign matter and asked for compensation. Inspection around the hotel's courier rack, the police found that a number of takeaway takeaway that had not moved was still placed on the courier rack, and there were no traces of unpacking ...

After mastering a lot of evidence, the police began to arrest the suspect. However, after investigation, the police found that the suspect was not in Beijing, but was in foreign provinces. The police quickly contacted the local public security organs and asked to assist in the arrest. On August 16, with the cooperation of the local police, the police arrested the suspect Wang Moumou.

△ The suspect Wang Moumou (second from left) was captured by the police

The suspect Wang Moumou explained that he had previously served as the chef chief in a restaurant in Beijing. He knew that once the restaurant was complained or a bad review, it would have a serious impact on the restaurant.

Liu Qiang introduced that the criminal suspect Wang Moumou did not have any serious work, and he had the experience of the catering industry to know this set of claims. Normally, let the merchant refund the refund, or the refund of three to ten times, he wants to use this method to "empty glove white wolves" and make money in this way.

At present, Wang Moumou has been criminally detained by the Beijing Haidian police in accordance with the law for suspected extortion, and the case is under further treatment.

Police tip

When the restaurant encounters a complaint, it should be responded normally, instead of spending money on the attitude of the people. In the case of similar situations, or discovering suspicious situations, report the case in a timely manner after retaining evidence.

expert:

Web malicious bad review behavior has constituted crime

In addition to the personal extortion in the case, in recent years, groups such as professional poor reviewers and professional critics have also appeared. Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said that the behavior of similar network malicious evaluations and the behavior of this kind of bad review organization have actually constituted a crime. It is recommended that businesses who have been attacked by malicious or professional evaluation bravely picked up the law. Weapons protect yourself.

Zhu Wei said, "The online bad reviewer is illegal. They use different reviews and deletion of differential reviews to extort merchants, which is a scope of extortion stipulated in typical criminal law. After the money is deleted or posting it, it is a typical category of illegal operations in criminal law. These two behaviors have actually constituted criminal crimes. If you spend money to attack competitors, it may also involve commercial slander, anti -or not The right to protect the right of goodwill in the right of competition law and my country's codes of the Civil Code. Therefore, the attacked merchants should pick up the legal weapons in accordance with the law to protect their rights.

Zhu Wei suggested that the platform party must also establish an emergency treatment mechanism to jointly crack down on this illegal and criminal act.

"Poor evaluation is not an evaluation of the service, but the extortion of money, and its purpose itself is illegal. Therefore, the platform should have an emergency treatment mechanism. On the one hand, it is necessary to protect consumer rights. The difficulties encountered, and at the same time, they must also cooperate with the investigation and judgment of the case of the court of public security organs. "

Source: The Voice of China of Haidian Branch and the Central Radio and Television Station

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